Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 2 replies
  • 1 has this problem
  • 5 views
  • Paskiausią atsakymą parašė TyDraniu

more options

Hello

My firefox has started crashing after being updated. Upon starting up it stays up for a second before immediately crashing.

Even running it in safe mode or refreshing firefox achieves nothing.

Here is the Report ID for the most recent incident.

bp-c5990965-a050-4435-99f5-109e41170712

Kind regards,

Hello My firefox has started crashing after being updated. Upon starting up it stays up for a second before immediately crashing. Even running it in safe mode or refreshing firefox achieves nothing. Here is the Report ID for the most recent incident. bp-c5990965-a050-4435-99f5-109e41170712 Kind regards,

All Replies (2)

more options

hi, unfortunately this crash is triggered by your comodo security product hooking into firefox - they already had the same issue a couple of days ago after the last windows update: https://forums.comodo.com/news-announcements-feedback-cis/please-read-before-updating-to-microsoft-update-kb4022716os-build-15063447-t119928.0.html;msg861691#msg861691 - now it's apparently creeping back :-/

more options

Comodo crashes Firefox lately. They're looking for solution.

More info => https://bugzilla.mozilla.org/show_bug.cgi?id=1376831