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Firefox reboots my computer since the 9/29 updates from Microsoft

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  • Paskiausią atsakymą parašė Scribe

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Installed were updates KB3194496, KB3176935, KB3179636 and KB3179637. Since then every time I hit on Firefox, I get a garbled screen and my computer reboots. This is not the case with Edge or IE

Installed were updates KB3194496, KB3176935, KB3179636 and KB3179637. Since then every time I hit on Firefox, I get a garbled screen and my computer reboots. This is not the case with Edge or IE

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Hi, try starting Firefox in Safe Mode by holding down the shift key while starting Firefox - Diagnose Firefox issues using Troubleshoot Mode

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