Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

now user and password is not correct but sending the correction to my address is useless and I can't enter the Thunderbird program to get my mail

  • 1 reply
  • 2 have this problem
  • 2 views
  • Paskiausią atsakymą parašė christ1

abcinfo
abcinfo
more options

Thunderbird has worked fine for many months. But when I opened the new (?) program it said my id and password was incorrect. Said It was sending the place to correct by email but I can't open the email to find the correction as I can't open the program as the id and or password is not correct.

Thunderbird has worked fine for many months. But when I opened the new (?) program it said my id and password was incorrect. Said It was sending the place to correct by email but I can't open the email to find the correction as I can't open the program as the id and or password is not correct.

All Replies (1)

christ1
christ1
  • Top 25 Contributor
more options

Please explain in detail

  • what you're doing
  • what happens
  • what you expect to happen

Provide the exact error message in case there is one. Provide screenshot(s) in case it helps to illustrate the problem. http://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem