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hi i am using mozile 38.0.01 browser. iam facing a problem that u want that mozila work than you should move your mouse continue otherwise that will stop work

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hi i am using mozile 38.0.01 browser. i am facing a problem that if u want that mozila work well than you should move/touch your mouse continue otherwise this will stop working. If any page pertains to auto refresh is also not work without mouse touch

hi i am using mozile 38.0.01 browser. i am facing a problem that if u want that mozila work well than you should move/touch your mouse continue otherwise this will stop working. If any page pertains to auto refresh is also not work without mouse touch

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Hello rathoreashish18, try disabling graphics hardware acceleration, and check it again

You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps:

  1. Open Firefox Options tab as follows, click the menu button New Fx Menu and select Options.
  2. In the Firefox Options tab, click Advanced, then select General.
  3. In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
  4. Now, restart Firefox and see if the problems persist.

Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:

Did this fix your problems? Please report back to us!

Thank you.

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You can do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also: