Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

I can't remove sweetpage, because it is exist in my account. Please fix it.

  • 2 replies
  • 1 has this problem
  • 1 view
  • Paskiausią atsakymą parašė the-edmeister

AriaSonata
AriaSonata
more options

My homepage has been kidnaped by sweetpage. I deleted all of it, but it was useless. Because it is exists in my account, it will Synchronous all of my bookmarks. I can't remove sweetpage from my computer and account. Please delete all of my account datas about sweetpage.

My homepage has been kidnaped by sweetpage. I deleted all of it, but it was useless. Because it is exists in my account, it will Synchronous all of my bookmarks. I can't remove sweetpage from my computer and account. Please delete all of my account datas about sweetpage.

All Replies (2)

philipp
philipp
  • Moderator
more options

hello, if you have adware present on your computer, please perform all these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to the firefox menu ≡ > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware

the-edmeister
the-edmeister
  • Moderator
more options

See this - http://malwaretips.com/blogs/sweet-page-com-removal/