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Firefox crashes

  • 2 replies
  • 2 have this problem
  • 4 views
  • Paskiausią atsakymą parašė randyh32

randyh32
randyh32
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Since Firefox was updated to v32 it keeps crashing after a few minutes. I have tried the following: 1. Uninstalling and reinstalling Firefox. 2. Resetting Firefox to default settings.

I haven't seen it crash while running in safe mode. I tried running in non safe mode while disabling addon's 1 by 1, but it would still crash even with all of them disabled. The only difference I saw was that in non safe mode it looks like the themes are disabled. I am only using the default theme.

Since Firefox was updated to v32 it keeps crashing after a few minutes. I have tried the following: 1. Uninstalling and reinstalling Firefox. 2. Resetting Firefox to default settings. I haven't seen it crash while running in safe mode. I tried running in non safe mode while disabling addon's 1 by 1, but it would still crash even with all of them disabled. The only difference I saw was that in non safe mode it looks like the themes are disabled. I am only using the default theme.

Chosen solution

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the Report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).

  • Click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

If necessary then you can open about: pages via the location/address bar.

See:

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All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the Report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).

  • Click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

If necessary then you can open about: pages via the location/address bar.

See:

randyh32
randyh32 Klausimą uždavęs asmuo
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Thanks, that keeps it from crashing. I had tried toggling that setting before but missed the need to restart Firefox.