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problem with double entries in the sent folder

When i send an email , it goes to the destination email address all right, but the problem is that it creates two identical entries in my local "sent" folder. As if i ha… (ebele ya kotanga)

When i send an email , it goes to the destination email address all right, but the problem is that it creates two identical entries in my local "sent" folder. As if i had sent the email msg two times. This happens only with my hotmail.com account. All of my other accounts (gmail, yahoo etc) dont have this problem. I am using a windows 11 laptop, and both my windows and Tunderbird are fully updated.

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suddenly can't retrieve ATT Yahoo emails with Thunderbird after trying every suggestion

Using Thunderbird 115.18.0esr Supernova 64-bit on Mac laptop OS 10.13.6. Worked fine for years, with ongoing Thunderbird updates, even though Mac OS is 32-bit. Suddenly… (ebele ya kotanga)

Using Thunderbird 115.18.0esr Supernova 64-bit on Mac laptop OS 10.13.6. Worked fine for years, with ongoing Thunderbird updates, even though Mac OS is 32-bit. Suddenly, after 10/6/26 can't retrieve emails although I can see them on the ATT Yahoo server website. Can still send emails with Thunderbird. Inbound server settings are: POP server inbound.att.net, Port 995, SSL/TLS, Normal Password (I long ago created a Secure Mail Key, and even tried creating a new one). But inbound server name doesn't show in Saved Passwords (only outbound server with Secure Mail Key as password)? I have tried everything suggested, repaired my inbox folder, updated Thunderbird files, etc. in Profile as recommended. But still no prompt for password when attempting to get messages. Just shows "Done" at bottom left with no new messages received. But new messages are seen on server website. So it appears that Thunderbird isn't able to connect to the ATT Yahoo server to get emails. Why? And what else can I do? I love Thunderbird and want to continue using it.

Solved 15

Error message each time I log into my email today

I have been getting the following error message each time I log into my email today: " The STAT command did not succeed. Error getting message number and sizes. Mail serv… (ebele ya kotanga)

I have been getting the following error message each time I log into my email today: " The STAT command did not succeed. Error getting message number and sizes. Mail server pop.bluedomino.com responded: [SYS/TEMP] Internal error occurred. Refer to server log for more information. [2026-10-14 12:31:46]" I get a message for each of my email accounts. My spouse also gets the message on hers. The server we use has just been transfered from Blue Domino to Network Solutions.

Open 1

Sent emails being rejected

A week ago my sent emails were being rejected and the error message included something about bluehost (I called them and it was fixed within the day). Now it's happening… (ebele ya kotanga)

A week ago my sent emails were being rejected and the error message included something about bluehost (I called them and it was fixed within the day). Now it's happening again and my error message says:

host eig-east.smtp.a.cloudfilter.net [3.228.35.199]

   SMTP error from remote mail server after end of data:
   550 Connection Rejected - see http://www.spamhaus.org/query/ip/162.241.218.139 AUP#BL
Open 1

Unable to send emails

I receive emails yo simon@padworks.plus.com, but cannot send them, with a message saying ... Sending of the message failed. An error occurred while sending mail. The mail… (ebele ya kotanga)

I receive emails yo simon@padworks.plus.com, but cannot send them, with a message saying ...

Sending of the message failed. An error occurred while sending mail. The mail server responded: Unknown sender. Please verify that your email address is correct in your account settings and try again.

please also reply to simondowthwaite246@gmail.com

Open 1

I can no longer compose new emails. No prompt given.

I have used Thunderbird for years and have updated new versions. This past week, I can no longer compose new emails; no prompt given for that function. What can I do? … (ebele ya kotanga)

I have used Thunderbird for years and have updated new versions. This past week, I can no longer compose new emails; no prompt given for that function. What can I do? I am not a computer geek, so I don't really know how to fix this problem, which seems to be a software issue. Thank you.

Open 1

Thunderbird is not receiving in coming mail from Charter

I have not been able to get my emails today from Charter on my desktop. Everything was working fine yesterday but nothing in coming through today. It looks like it might … (ebele ya kotanga)

I have not been able to get my emails today from Charter on my desktop. Everything was working fine yesterday but nothing in coming through today. It looks like it might load, message that it is downloading 1 of 26 and then says nothing to download. I look on Charter website and there are current emails to download but Thunderbird must have a glitch. I have been on the phone with Charter twice, all the settings are correct for incoming and outgoing ports.

I have looked at the settings in Thunderbird and they are correct. I can get the emails on my iPad and iPhone with the Thunderbird app but not the desktop.

Can anyone give me some direction of where to check next?

Open 5 20

can't get multiple gmail accounts on thunderbird email

I have 5 Gmail accounts they're all configured the same I automatically let thunderbird install two but none of the other three will connect i have tried everything i can… (ebele ya kotanga)

I have 5 Gmail accounts they're all configured the same I automatically let thunderbird install two but none of the other three will connect i have tried everything i can think of but can't get thunderbird to connect to my gmail account . the gmail accounts are all configured the same and i'm using the same thunderbird configuation

Open

Unable to write the email to the mailbox - can't download emails from gmail

I'm getting a popup error message saying "Unable to write the email to the mailbox" on one of my gmail accounts. This has happened a few times before and I'm not sure ho… (ebele ya kotanga)

I'm getting a popup error message saying "Unable to write the email to the mailbox" on one of my gmail accounts. This has happened a few times before and I'm not sure how I managed to get it working again those times, seems hit-or-miss. I've compacted and run a repair on the inbox folder several times as suggested by others. I've updated and restarted Thunderbird and even updated windows and restarted more than once.

Windows 11 Pro Thunderbird 158.0 (64 bit)

I'm attaching a screenshot from the Error Console (Tools -> Developer Tools -> Error Console)

Open

Why is my email arriving with the text covered by emojis?

I use emojis in email, but recipients report that the text of the email arrives covered with emojis. I thought it was a problem with the receiver until a second person ju… (ebele ya kotanga)

I use emojis in email, but recipients report that the text of the email arrives covered with emojis. I thought it was a problem with the receiver until a second person just reported the same issue with an email I sent them. Both are gmail accounts . . .

Open 3

Single message can not be deleted

For some strange reason, I have one message in my inbox that does not display in the window below it (just a blank window) and the message subject line can not be deleted… (ebele ya kotanga)

For some strange reason, I have one message in my inbox that does not display in the window below it (just a blank window) and the message subject line can not be deleted at all. Message title has been there for a week now, shows up every time I start Thunderbird but it can not be displayed or deleted. I have received, read and deleted dozens of message since, it just remains as if haunting the app in defiance of any common sense at all. How do I delete it?

The image shows the message selected and the blank window below, once I select another message and then go back to this rouge message, the previous messages window remains, the blank window does not come back up, Indicated to me that there is nothing in this rouge window to be displayed, hence it is blank if the first message selected.

Open 2

problème archivage des messages envoyés

Bonjour, La copie des messages envoyés n'apparait pas toujours dans le dossier des messages envoyés. C'est très gênant, comment faire pour rétablir la situation? Je voudr… (ebele ya kotanga)

Bonjour, La copie des messages envoyés n'apparait pas toujours dans le dossier des messages envoyés. C'est très gênant, comment faire pour rétablir la situation? Je voudrai avoir en copie TOUS les messages envoyés. MERCI

Open 3

Emails ending up in google mail account

Hi I have four IMAP email accounts configured in Thunderbird. Three get email from my servers the fourth from Google mail. I am finding that one of the accounts emails ar… (ebele ya kotanga)

Hi I have four IMAP email accounts configured in Thunderbird. Three get email from my servers the fourth from Google mail.

I am finding that one of the accounts emails are also ending up in Google mail, the other two are functioning normally.

I have checked for email forwarding etc and cannot find anything.

I removed the account, leaving the Gmail account alone, from my mobile and the phenomenon stops till I fire up the PC.

Anyone got any ideas?

Jules

Open

Hi, my mozilla has just stopped dowloading messages to my laptop. Oddly, any messages sent seem to be received, and a test to my phone to myself verifies. Any suggestions please I would be most grateful for!

Hi, my mozilla has just stopped dowloading messages to my laptop. Oddly, any messages sent seem to be received, and a test to my phone to myself verifies. Any suggestions… (ebele ya kotanga)

Hi, my mozilla has just stopped dowloading messages to my laptop. Oddly, any messages sent seem to be received, and a test to my phone to myself verifies. Any suggestions please I would be most grateful for!

Open

thunderbird is not downloading emails from yahoo

I have three separate Yahoo email accounts. I set up Thunderbird to link to each Yahoo email account separately. It worked fine for a year or more. On 5/25/26 one of the … (ebele ya kotanga)

I have three separate Yahoo email accounts. I set up Thunderbird to link to each Yahoo email account separately. It worked fine for a year or more. On 5/25/26 one of the three Thunderbird email accounts stopped downloading emails from Yahoo. I could see at the bottom bar Thunderbird indicating that is was downloading 1 of XX emails, but never actually downloads them. There is no error message. I checked the Yahoo email account to verify the number of emails I am missing from Thunderbird and the number is correct. I can see the emails in Yahoo. I'm the only person using Thunderbird, so no changes have been made to previous settings for retrieval. I confirmed Security and server settings for Thunderbird in and out going emails, and Yahoo are correct. I tested the connection in Thunderbird, and the connection is successful. I tried to send an email from the Thunderbird account having issues, and the email was sent and received by the recipient. The recipient replied, and Yahoo received the email, but failed to download it to Thunderbird...along with all the other emails since 5/25/26. I unlinked the account and reestablished the link between Yahoo and Thunderbird, and still not fixed. I tried restarting the computer, with no change. I tried to send an email from Thunderbird to one of the other Thunderbird emails and it was sent and received. I made changes to Thunderbird to force the download of emails, and it still wouldn't do it. I turned off my antivirus, closed Thunderbird, and restarted it, and that didn't change anything. The capacity of emails on the email in question only has 739 emails, so it's not over the limit and I have plenty of storage capacity. Thunderbird is set to save emails, Cookies and cache were cleared, no change. I ran the folder repair feature in Thunderbird, but there was no change. I compared all the settings between the other Thunderbird emails that are working against the one that isn't, and they are all the same. There was a suggestion to close out of Thunderbird and delete the "Global-message-db.sqite" file from the Thunderbird profile in case it was corrupted, and it would recreate this file when Thunderbird was restarted. The file was recreated, but it didn't fix the problem. There was mention that a suspicious email in Yahoo might be blocked by Thunderbird, so I placed various emails in the spam folder, and it didn't work. I did find one email in the Yahoo spam folder that was dated before 5/25/26 and moved it to the Yahoo inbox. Lo and behold, that one email downloaded to Thunderbird. So there is something within Thunderbird preventing emails from downloading after 5/25/26. I've read many people complain about similar download failures with no solid fix. Someone mentioned it fixed itself on a day, but then stopped again days later. Someone else mentioned Yahoo changed its password protocol to transfer emails, but that doesn't make sense since the other two are still downloading based on the "old" password protocol. I'm at wits' end. Thanks for reading all of this. I hope someone has a solution.

Solved 22 2 192

I can't get a third Gmail account added to thunderbird

I have 5 Gmail accounts they r all configured the same I automatically let thunderbird install two but none of the other three will not connect i have tried everything i … (ebele ya kotanga)

I have 5 Gmail accounts they r all configured the same I automatically let thunderbird install two but none of the other three will not connect i have tried everything i can think of but to no avail

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