Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

My java applet doesn't show up in Firefox

  • 2 biyano
  • 25 eza na bankokoso oyo
  • 15 views
  • Eyano yasuka ya FinePrint

more options

We have a new Mac running OSX 10.8.4 and installed with Firefox 21.0 and Java 7 update 25. The web applet/plugin doesn't show up in Firefox, if we go to java.com and do the tests it just comes back 'We are unable to verify if Java is currently installed and enabled in your browser'

The same test in Safari comes back fine and shows Java 7 Update 25 installed and working.

The plugin does not show at all in Firefox add-ons. Browser functionality is enabled in the main Java control panel.

We have completely removed and reinstalled both Firefox and Java.

Thanks

We have a new Mac running OSX 10.8.4 and installed with Firefox 21.0 and Java 7 update 25. The web applet/plugin doesn't show up in Firefox, if we go to java.com and do the tests it just comes back 'We are unable to verify if Java is currently installed and enabled in your browser' The same test in Safari comes back fine and shows Java 7 Update 25 installed and working. The plugin does not show at all in Firefox add-ons. Browser functionality is enabled in the main Java control panel. We have completely removed and reinstalled both Firefox and Java. Thanks

All Replies (2)

more options

Hello,

Firefox automatically blocks Java for your security. You can read more about the reasons for this, and how to unblock it in How to allow Java on trusted sites

more options

Hi iNerd

Thanks for the link but neither of the two options that are discussed are presented to the user. Instead the user just gets the message 'We are unable to verify if Java is currently installed and enabled in your browser'. I know it is installed and enabled for general browser use as it all works fine in Safari. We would obviously just use Safari except the key site the user needs to link to works better with Firefox.