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New download of Firefox crashes when opening

Firefox
benrwagner replied
benrwagner
benrwagner

When I attempt to open Firefox, it crashes. I have repeatedly downloaded the newest version and even tried opening in safe mode. I have a MacBook running Mac OS 10.5.8 on a 2 GHz Intel Core 2 Duo processor with 2 GB 1067 MHz DDR3 memory.

When I attempt to open Firefox, it crashes. I have repeatedly downloaded the newest version and even tried opening in safe mode. I have a MacBook running Mac OS 10.5.8 on a 2 GHz Intel Core 2 Duo processor with 2 GB 1067 MHz DDR3 memory.

All Replies (5)

David (satdav)
David (satdav)

Hi can you please do the following below

Check to see if the problem is fixed by removing cookies and the browser cache. See http://support.mozilla.com/kb/Deleting+cookies and http://support.mozilla.com/kb/How+to+clear+the+cache

benrwagner
benrwagner Nkolo motuna

I can't open Firefox long enough to do anything.

JayGarcia
JayGarcia

As for the PC, if you're running RoboForm for Mac, try updating:

RoboForm for Mac (Safari) v0.9.63

http://www.roboform.com/download

cor-el
cor-el
  • Top 25 Contributor
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That is a corrupt crash report: [@ EMPTY: no crashing thread identified; corrupt dump ]

See also:

benrwagner
benrwagner Nkolo motuna

I've already followed the instructions at https://support.mozilla.com/en-US/kb/Firefox%20crashes.

Neither these nor the instructions at http://kb.mozillazine.org/Firefox_crashes helped.