Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Firefox crashes before I can open it?

  • 1 eyano
  • 2 eza na bankokoso oyo
  • 3 views
  • Eyano yasuka ya John99

more options

Every time I try to open Firefox, I just get a crash reporter thing. The same happens in safe mode. Also, Google Chrome is also refusing to open, and crashes too. Any ideas on some stuff to try? I can't do all my school work on my phone.

Every time I try to open Firefox, I just get a crash reporter thing. The same happens in safe mode. Also, Google Chrome is also refusing to open, and crashes too. Any ideas on some stuff to try? I can't do all my school work on my phone.

All Replies (1)

more options

There is information about firefox crashes <-- clickable link --

If another browser is crashing the problem is not specific to Firefox, maybe you should look at more general causes of crashes, and your Windows 7 OS.

Loose cards, overheating, and malware are some typical possible causes of a crash.