Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

I got this message:" Software Update Update failed Something is trying to trick Firefox into accepting an insecure update. Please contact your network provider and seek help." What on earth is this about? I am not computer savy.

  • 1 eyano
  • 1 eza na nkokoso oyo
  • 3 views
  • Eyano yasuka ya Hasan

lvernier
lvernier
more options

I got this message:" Software Update Update failed Something is trying to trick Firefox into accepting an insecure update. Please contact your network provider and seek help." What on earth is this about? I am not computer savy.

I got this message:" Software Update Update failed Something is trying to trick Firefox into accepting an insecure update. Please contact your network provider and seek help." What on earth is this about? I am not computer savy.

All Replies (1)

Hasan
Hasan
more options

taken from https://support.mozilla.com/en-US/questions/826858:

This issue can be caused by the presence of leftover files in the Firefox program folder (defaults\pref) like a file all.js or firefox.js 

   Download a fresh Firefox copy and save the file to the desktop.

   Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html 


   Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
   Do not remove personal data if you uninstall the current version.

   It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.

If the problem persists See also: https://support.mozilla.com/en-US/questions/815130?page=2#answer-185385

Check and tell if its working.

Ezalaki modifié na Hasan