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Enhanced Tracking Protection is ruining my use of the internet

jbr replied
Diddy_Pickle_Wicks

Since upgrading Firefox I am having problems with web sites i.e. banking where I have never had problems before, buttons no longer work or refuse to enable the following script, meaning I have to use Microsoft Edge to get anything done. I'm led to believe this problem is caused by Enhanced Tracking Protection, and having turned off Ad Blockers this would seem to be the case. Firefox advice is not to turn off Enhanced Tracking Protection and to visit a page to see those sites blocked, well I'm not doing that am I. I'd rather not switch to another browser as I've been using it since the early days of Mozilla but if this continues I may have to.

Since upgrading Firefox I am having problems with web sites i.e. banking where I have never had problems before, buttons no longer work or refuse to enable the following script, meaning I have to use Microsoft Edge to get anything done. I'm led to believe this problem is caused by Enhanced Tracking Protection, and having turned off Ad Blockers this would seem to be the case. Firefox advice is not to turn off Enhanced Tracking Protection and to visit a page to see those sites blocked, well I'm not doing that am I. I'd rather not switch to another browser as I've been using it since the early days of Mozilla but if this continues I may have to.

All Replies (2)

If you click the shield icon in the address bar when on one of those websites you can turn off Enhanced Tracking Protection for that website only. You could try that to see if it works better without compromising privacy everywhere.

Ezalaki modifié na pernt

Don't forget you run a bunch of "privacy" things that you might need to tune or update, not including just addons like DuckDuckGo or Privacy Badger, but most likely your Norton360 is also poking its nose into your secure connections with its "Safe Web" feature etc. — the quickest check is to try from Troubleshoot Mode (via Help menu) that skips loading addons, and also disabling Norton for a while to see any impact.

Tuna motuna

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