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Emails from one website go to Junk, no matter what

  • 5 biyano
  • 0 eza na bankokoso oyo
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  • Eyano yasuka ya david

Normally, I can right click and tell Thunderbird that this is NOT junk, however, when I do this, these emails go back into the inbox and virtually instantly return to junk.

This is from anyone's email address that arrives from one particular website: @legacydigitalagency.com

I haven't come across this issue since I started using Thunderbird 20+ years ago.

Normally, I can right click and tell Thunderbird that this is NOT junk, however, when I do this, these emails go back into the inbox and virtually instantly return to junk. This is from anyone's email address that arrives from one particular website: @legacydigitalagency.com I haven't come across this issue since I started using Thunderbird 20+ years ago.

Ezalaki modifié na blackspear1

All Replies (5)

For a particular domain or email address that is a continual problem, I recommend setting a filter to always mark not junk

david said

For a particular domain or email address that is a continual problem, I recommend setting a filter to always mark not junk

HI David,

Thank you for the suggestion. I created a filter for any email coming from that address, applied it, and ran it; the results are the same. The emails will not stay in the Inbox, they are instantly and automatically routed back into the Junk folder.

That sounds a lot like the yahoo spam filter at work. Who provides the email address?

Matt said

That sounds a lot like the yahoo spam filter at work. Who provides the email address?

This is just a business that sends me emails, like every other email that arrives into my Thunderbird. However, it is the very first to ever have this issue, and I'm stumped as to the cause.

I wonder if something else detects it before it arrives in Thunderbird and flags it as spam, causing Thunderbird to create a loop it can't get out of?

You can have the filter run before or after junk filtering. I suggest experimenting there.

Tuna motuna

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