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changing a Firefox Relay to a different email

  • 3 biyano
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  • Eyano yasuka ya Stal Pomi
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mrv
mrv

I can't access one of my Gmail accounts. I have tried everything I can think of for the past 2 weeks. All because I have lost my device and also had to change my phone number and email addresses. I noticed today that the recovery email is a Firefox Relay emails. Is it possible to redirected to my new email address?

I can't access one of my Gmail accounts. I have tried everything I can think of for the past 2 weeks. All because I have lost my device and also had to change my phone number and email addresses. I noticed today that the recovery email is a Firefox Relay emails. Is it possible to redirected to my new email address?

Solution eye eponami

Edit: I found a solution on another Mozilla forum here: https://connect.mozilla.org/t5/ideas/change-firefox-relay-email-address/idi-p/31147/page/2#comments

After changing your Firefox Account main email address, log in to Firefox Relay.

Then navigate to: https://relay.firefox.com/accounts/profile/refresh

It shows a black page.

Go back to https://relay.firefox.com/accounts/profile/

It should show the new email address.

Tanga eyano oyo ndenge esengeli 👍 0

All Replies (3)

Denys
Denys
  • Moderator
  • Top 10 Contributor

Hi,

From what I understand, Relay forwards emails to your Mozilla account primary email address, so you may have to change the latter. Please see Change the primary email address on your Mozilla account on how to do that.

Denys
Denys
  • Moderator
  • Top 10 Contributor

Also, Relay is one of Mozilla's premium products. In order to get premium support from a dedicated agent, please submit your question here.

Stal Pomi
Stal Pomi

Solution eye oponami

Edit: I found a solution on another Mozilla forum here: https://connect.mozilla.org/t5/ideas/change-firefox-relay-email-address/idi-p/31147/page/2#comments

After changing your Firefox Account main email address, log in to Firefox Relay.

Then navigate to: https://relay.firefox.com/accounts/profile/refresh

It shows a black page.

Go back to https://relay.firefox.com/accounts/profile/

It should show the new email address.

Ezalaki modifié na Stal Pomi