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Trying to close an account

  • 1 eyano
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  • Eyano yasuka ya Matt

beers.charley
beers.charley
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My name is Leonard C. Beers III and I am contacting you on behalf of my father, Leonard C. Beers JR. My father will be 101 years old next month. He has been a user of Thunderbird for many years and loved it. Unfortunately, his health has declined and is currently under Hospice care. For several months, he has not used thunderbird and will never be able to use it again. That being said, he continues to receive a charge from Thunderbird monthly in the amount of $21.40. I have tried to figure out how to stop his account for a couple of months with no success. I would appreciate it if someone could help me to stop his account and negate any future charges. His email account is [edited] @cfl.rr.com. I can be reached at [edited phone# from public] or my email [edited] @gmail.com. I hope I have given you enough information to help me. Please contact me at any time. Thanks in advance for you help.

Thanks again, Leonard Beers

My name is Leonard C. Beers III and I am contacting you on behalf of my father, Leonard C. Beers JR. My father will be 101 years old next month. He has been a user of Thunderbird for many years and loved it. Unfortunately, his health has declined and is currently under Hospice care. For several months, he has not used thunderbird and will never be able to use it again. That being said, he continues to receive a charge from Thunderbird monthly in the amount of $21.40. I have tried to figure out how to stop his account for a couple of months with no success. I would appreciate it if someone could help me to stop his account and negate any future charges. His email account is [edited] @cfl.rr.com. I can be reached at [edited phone# from public] or my email [edited] @gmail.com. I hope I have given you enough information to help me. Please contact me at any time. Thanks in advance for you help. Thanks again, Leonard Beers

Ezalaki modifié na James (doing minimal support)

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Matt
Matt
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I can not help you being only another Thunderbird user, but you could try contacting the donor care folks on this link. https://www.thunderbird.net/en-US/donate/help/

Or use the donor portal if you have access to your fathers credentials. https://supporter.thunderbird.net/login?redirectTo=%2F

Helpful?

Tuna motuna

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