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suspected firewall issue

Erica Adamick
Erica Adamick
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Hello. How do I tell Firefox when I wish to access a website that it isn't letting me access? There is no way to do this, that I can see. I'm getting a "Hmm. We're having trouble finding that site." error. I get this periodically & wish there was a "give permission" button right there. It's for a subscription renewal screen, in this case. I've already tried my internet security software plus my VPN, nothing. Thank you.

Hello. How do I tell Firefox when I wish to access a website that it isn't letting me access? There is no way to do this, that I can see. I'm getting a "Hmm. We're having trouble finding that site." error. I get this periodically & wish there was a "give permission" button right there. It's for a subscription renewal screen, in this case. I've already tried my internet security software plus my VPN, nothing. Thank you.

All Replies (2)

zeroknight
zeroknight
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Try changing secure DNS over HTTPS (DoH) to "Off" or "Increased Protection" and in Connection Settings change "Use system proxy settings" to "No proxy".

Erica Adamick
Erica Adamick Nkolo motuna
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Hello zeroknight, and thanks for getting back to me so soon! I did try all of these steps, and nothing. I appreciate your tips; it's always good to either learn something new, or to have one's memory refreshed. Do you have any other ideas?