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Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Profile Gone after Update to 115.3.2

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I just updated to 115.3.2 and all of my e-mail folders are gone. I don't see any of my previous settings, although it looks like my address book is still intact.

I am hoping that my settings and e-mails are still around, just "lost" by Thunderbird. I would appreciate any assistance!

I just updated to 115.3.2 and all of my e-mail folders are gone. I don't see any of my previous settings, although it looks like my address book is still intact. I am hoping that my settings and e-mails are still around, just "lost" by Thunderbird. I would appreciate any assistance!

Solution eye eponami

I think it was an OWL addon error. Many reviews posted today note this problem. https://addons.thunderbird.net/en-us/thunderbird/addon/owl-for-exchange/reviews/

Reverted to earlier version (https://addons.thunderbird.net/en-us/thunderbird/addon/owl-for-exchange/reviews/) and EVERYTHING IS BACK! Turned off auto-updates (Tools/Settings/Updates)... Phew. A day spent, but mail recovered.

Tanga eyano oyo ndenge esengeli 👍 0

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Solution eye oponami

I think it was an OWL addon error. Many reviews posted today note this problem. https://addons.thunderbird.net/en-us/thunderbird/addon/owl-for-exchange/reviews/

Reverted to earlier version (https://addons.thunderbird.net/en-us/thunderbird/addon/owl-for-exchange/reviews/) and EVERYTHING IS BACK! Turned off auto-updates (Tools/Settings/Updates)... Phew. A day spent, but mail recovered.