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Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Lost history and saved passwords after reset password

  • 2 biyano
  • 0 eza na bankokoso oyo
  • 26 views
  • Eyano yasuka ya cor-el

spence2
spence2
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Why did I lose all my history and saved passwords after a simple password reset? Really annoying and very frustrating.

Why did I lose all my history and saved passwords after a simple password reset? Really annoying and very frustrating.

All Replies (2)

Dropa
Dropa
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What steps where you using here? What do you mean simple password reset?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Resetting the password for the Firefox Account because you do not remember the password will remove all data stored on the Sync server. This happens because a sync key derived from this password is used to encrypt your data before it is uploaded to the Sync server and only this password or a possible recovery key can decrypt this data.