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Repeated 'login failed' messages for an email account that actually has issues logging in (AT&T's security issues)

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  • Eyano yasuka ya Matt

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Hi,

I have an old att.net email account that I never got converted to ATT's somewhat bizarre login security system they implemented a few years ago. I don't really care whether I can log in & get new messages, but don't want to delete the account completely because I want to keep the old messaged in the account.

Previously, I'd get one 'login failed' message at the beginning of the day when I booted the computer & started Thunderbird. With the installation of 102.3.2, I now get repeated login failure popups throughout the day. Is there any way to restore the failure message methodology so that it only happens once at startup, as it was before 102.3.2?

Barring that, is there a way to disable the login attempts?

Thanks for any assistance the community can offer, in getting a message to the great folks that make Tbird available.

Hi, I have an old att.net email account that I never got converted to ATT's somewhat bizarre login security system they implemented a few years ago. I don't really care whether I can log in & get new messages, but don't want to delete the account completely because I want to keep the old messaged in the account. Previously, I'd get one 'login failed' message at the beginning of the day when I booted the computer & started Thunderbird. With the installation of 102.3.2, I now get repeated login failure popups throughout the day. Is there any way to restore the failure message methodology so that it only happens once at startup, as it was before 102.3.2? Barring that, is there a way to disable the login attempts? Thanks for any assistance the community can offer, in getting a message to the great folks that make Tbird available.

All Replies (3)

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Why not just use a mail key as the password and get it working? That is about as far as the bizarre requirements go.

ATT make a lot of noise about oauth. Thunderbird implements it. ATT don't but it can be ignored.

The steps ATT publish for getting a mailkey are:

It’s easy to create a secure mail key from your mobile device, tablet, or computer. Have your User ID and password ready to sign in to myAT&T.

  1. Go to Profile and choose Sign-in info.
  2. Select the email account that needs a secure mail key. (You’ll find a menu at the top if you have multiple accounts.)
  3. Scroll to Secure mail key and select Manage secure mail key.
  4. Choose the email address that you’d like to use, if you have more than one.
  5. Select Add secure mail key and then enter a nickname for the secure mail key to make it easier to recognize.
  6. Choose Create secure mail key.
  7. Select Copy secure mail key to clipboard. Make a note of your secure mail key, so you have it handy if you need to update an email app on several devices.
  8. For security purposes, the secure mail key only displays until you select OK.
  9. If you lose or forget the secure mail key, you can create new secure mail keys.
  10. Select OK.
  11. Go to your preferred email app and replace the existing password with your secure mail key. For an IMAP account, delete the existing password for both the IMAP and SMTP servers and replace them with your secure mail key.
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Thanks, but I guess I should have been more specific about the problem. I have a 'primary' account for which I've been able to get access using their technique. The problem account was created as a secondary email address; at one point, they allowed creating multiple email addresses/accounts under one primary account. I've never been able to find a way to get att.com or att.net (which now auto-translates to yahoo) to let me get to the problem account.

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I have never understood those. But I do wonder if the secondary account appears as folders in the primary if it is set up as IMAP. DO you know?

I am guessing, but way back yahoo messenger was a folder under the yahoo mail account.