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cannot send or receive - server errors

Thunderbird Troubleshooting
Toad-Hall replied mibu 8 mileki
Johnmoore
Johnmoore

Thunderbird 52.9.1 send: login failed receive: send password failed Does not work in Thunderbird Safe Mode Bitdefender Internet Security 2018


Application Basics Name Thunderbird Version 52.9.1 User Agent Mozilla/5.0 (Windows NT 10.0; WOW64; rv:52.0) Gecko/20100101 Thunderbird/52.9.1 Profile Folder Open Folder (Local drive) Application Build ID 20180709124824 Enabled Plugins about:plugins

Build Configuration about:buildconfig

Memory Use about:memory

Profiles about:profiles

Mail and News Accounts ID Incoming server Outgoing servers Name Connection security Authentication method Name Connection security Authentication method Default? account1 (none) Local Folders plain passwordCleartext account2 (pop3) pop.mail.yahoo.com:995 SSL passwordCleartext smtp.mail.yahoo.com:465 SSL passwordCleartext true Crash Reports Report ID Submitted bp-f257a62b-1621-47ee-85c1-c409d2141030 10/30/2014 Extensions Name Version Enabled ID Bitdefender Antispam Toolbar 7.0 false bdThunderbird@bitdefender.com Lightning 5.4.9.1 false {e2fda1a4-762b-4020-b5ad-a41df1933103} Important Modified Preferences Name Value accessibility.lastLoadDate 1526513712 accessibility.typeaheadfind.flashBar 0 browser.cache.disk.capacity 358400 browser.cache.disk.filesystem_reported 1 browser.cache.disk.smart_size_cached_value 358400 browser.cache.disk.smart_size.first_run false browser.cache.disk.smart_size.use_old_max false dom.apps.reset-permissions true extensions.lastAppVersion 52.9.1 font.internaluseonly.changed false font.name.monospace.el Consolas font.name.monospace.tr Consolas font.name.monospace.x-baltic Consolas font.name.monospace.x-central-euro Consolas font.name.monospace.x-cyrillic Consolas font.name.monospace.x-unicode Consolas font.name.monospace.x-western Consolas font.name.sans-serif.el Calibri font.name.sans-serif.tr Calibri font.name.sans-serif.x-baltic Calibri font.name.sans-serif.x-central-euro Calibri font.name.sans-serif.x-cyrillic Calibri font.name.sans-serif.x-unicode Calibri font.name.sans-serif.x-western Calibri font.name.serif.el Cambria font.name.serif.tr Cambria font.name.serif.x-baltic Cambria font.name.serif.x-central-euro Cambria font.name.serif.x-cyrillic Cambria font.name.serif.x-unicode Cambria font.name.serif.x-western Cambria font.size.fixed.el 14 font.size.fixed.tr 14 font.size.fixed.x-baltic 14 font.size.fixed.x-central-euro 14 font.size.fixed.x-cyrillic 14 font.size.fixed.x-unicode 14 font.size.fixed.x-western 14 font.size.variable.el 17 font.size.variable.tr 17 font.size.variable.x-baltic 17 font.size.variable.x-central-euro 17 font.size.variable.x-cyrillic 17 font.size.variable.x-unicode 17 font.size.variable.x-western 17 gfx.direct3d.last_used_feature_level_idx 0 mail.openMessageBehavior.version 1 mail.winsearch.enable true mail.winsearch.firstRunDone true mail.winsearch.global_reindex_time 1395758255 mailnews.database.global.datastore.id f33afda6-1aff-4f83-bc46-3cbfa852ff3 mailnews.database.global.views.conversation.columns {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false… media.gmp.storage.version.observed 1 network.cookie.prefsMigrated true network.predictor.cleaned-up true places.database.lastMaintenance 1531098918 places.history.expiration.transient_current_max_pages 122334 plugin.disable_full_page_plugin_for_types application/pdf plugin.importedState true plugin.state.flash 0 plugin.state.npgeplugin 2 plugin.state.nppdf 2 print.print_printer hp LaserJet 1320 PCL 6 print.printer_EPSON_Artisan_800_Series.print_bgcolor false print.printer_EPSON_Artisan_800_Series.print_bgimages false print.printer_EPSON_Artisan_800_Series.print_colorspace print.printer_EPSON_Artisan_800_Series.print_command print.printer_EPSON_Artisan_800_Series.print_downloadfonts true print.printer_EPSON_Artisan_800_Series.print_duplex 0 print.printer_EPSON_Artisan_800_Series.print_edge_bottom 0 print.printer_EPSON_Artisan_800_Series.print_edge_left 0 print.printer_EPSON_Artisan_800_Series.print_edge_right 0 print.printer_EPSON_Artisan_800_Series.print_edge_top 0 print.printer_EPSON_Artisan_800_Series.print_evenpages true print.printer_EPSON_Artisan_800_Series.print_footercenter print.printer_EPSON_Artisan_800_Series.print_footerleft &PT print.printer_EPSON_Artisan_800_Series.print_footerright &D print.printer_EPSON_Artisan_800_Series.print_headercenter print.printer_EPSON_Artisan_800_Series.print_headerleft &T print.printer_EPSON_Artisan_800_Series.print_headerright &U print.printer_EPSON_Artisan_800_Series.print_in_color true print.printer_EPSON_Artisan_800_Series.print_margin_bottom 0.5 print.printer_EPSON_Artisan_800_Series.print_margin_left 0.5 print.printer_EPSON_Artisan_800_Series.print_margin_right 0.5 print.printer_EPSON_Artisan_800_Series.print_margin_top 0.5 print.printer_EPSON_Artisan_800_Series.print_oddpages true print.printer_EPSON_Artisan_800_Series.print_orientation 0 print.printer_EPSON_Artisan_800_Series.print_page_delay 50 print.printer_EPSON_Artisan_800_Series.print_pagedelay 500 print.printer_EPSON_Artisan_800_Series.print_paper_data 1 print.printer_EPSON_Artisan_800_Series.print_paper_height 11.00 print.printer_EPSON_Artisan_800_Series.print_paper_name print.printer_EPSON_Artisan_800_Series.print_paper_size 0 print.printer_EPSON_Artisan_800_Series.print_paper_size_type 0 print.printer_EPSON_Artisan_800_Series.print_paper_size_unit 0 print.printer_EPSON_Artisan_800_Series.print_paper_width 8.50 print.printer_EPSON_Artisan_800_Series.print_plex_name print.printer_EPSON_Artisan_800_Series.print_resolution 360 print.printer_EPSON_Artisan_800_Series.print_resolution_name print.printer_EPSON_Artisan_800_Series.print_reversed false print.printer_EPSON_Artisan_800_Series.print_scaling 0.90 print.printer_EPSON_Artisan_800_Series.print_shrink_to_fit false print.printer_EPSON_Artisan_800_Series.print_to_file false print.printer_EPSON_Artisan_800_Series.print_unwriteable_margin_bottom 0 print.printer_EPSON_Artisan_800_Series.print_unwriteable_margin_left 0

print.printer_EPSON_Artisan_800_Series.print_unwriteable_margin_top 0 print.printer_hp_LaserJet_1320_PCL_5.print_bgcolor false print.printer_hp_LaserJet_1320_PCL_5.print_bgimages false print.printer_hp_LaserJet_1320_PCL_5.print_colorspace print.printer_hp_LaserJet_1320_PCL_5.print_command print.printer_hp_LaserJet_1320_PCL_5.print_downloadfonts true print.printer_hp_LaserJet_1320_PCL_5.print_duplex 0 print.printer_hp_LaserJet_1320_PCL_5.print_edge_bottom 0 print.printer_hp_LaserJet_1320_PCL_5.print_edge_left 0 print.printer_hp_LaserJet_1320_PCL_5.print_edge_right 0 print.printer_hp_LaserJet_1320_PCL_5.print_edge_top 0 print.printer_hp_LaserJet_1320_PCL_5.print_evenpages true print.printer_hp_LaserJet_1320_PCL_5.print_footercenter print.printer_hp_LaserJet_1320_PCL_5.print_footerleft &PT print.printer_hp_LaserJet_1320_PCL_5.print_footerright &D print.printer_hp_LaserJet_1320_PCL_5.print_headercenter print.printer_hp_LaserJet_1320_PCL_5.print_headerleft &T print.printer_hp_LaserJet_1320_PCL_5.print_headerright &U print.printer_hp_LaserJet_1320_PCL_5.print_in_color true print.printer_hp_LaserJet_1320_PCL_5.print_margin_bottom 0.5 print.printer_hp_LaserJet_1320_PCL_5.print_margin_left 0.5 print.printer_hp_LaserJet_1320_PCL_5.print_margin_right 0.5 print.printer_hp_LaserJet_1320_PCL_5.print_margin_top 0.5 print.printer_hp_LaserJet_1320_PCL_5.print_oddpages true print.printer_hp_LaserJet_1320_PCL_5.print_orientation 0 print.printer_hp_LaserJet_1320_PCL_5.print_page_delay 50 print.printer_hp_LaserJet_1320_PCL_5.print_paper_data 1 print.printer_hp_LaserJet_1320_PCL_5.print_paper_height -1.00 print.printer_hp_LaserJet_1320_PCL_5.print_paper_name print.printer_hp_LaserJet_1320_PCL_5.print_paper_size_unit 0 print.printer_hp_LaserJet_1320_PCL_5.print_paper_width -1.00 print.printer_hp_LaserJet_1320_PCL_5.print_plex_name print.printer_hp_LaserJet_1320_PCL_5.print_resolution 600 print.printer_hp_LaserJet_1320_PCL_5.print_resolution_name print.printer_hp_LaserJet_1320_PCL_5.print_reversed false print.printer_hp_LaserJet_1320_PCL_5.print_scaling 0.90 print.printer_hp_LaserJet_1320_PCL_5.print_shrink_to_fit false print.printer_hp_LaserJet_1320_PCL_5.print_to_file false print.printer_hp_LaserJet_1320_PCL_5.print_unwriteable_margin_bottom 0 print.printer_hp_LaserJet_1320_PCL_5.print_unwriteable_margin_left 0 print.printer_hp_LaserJet_1320_PCL_5.print_unwriteable_margin_right 0 print.printer_hp_LaserJet_1320_PCL_5.print_unwriteable_margin_top 0 print.printer_hp_LaserJet_1320_PCL_6.print_bgcolor false print.printer_hp_LaserJet_1320_PCL_6.print_bgimages false print.printer_hp_LaserJet_1320_PCL_6.print_colorspace print.printer_hp_LaserJet_1320_PCL_6.print_command print.printer_hp_LaserJet_1320_PCL_6.print_downloadfonts true print.printer_hp_LaserJet_1320_PCL_6.print_duplex 0 print.printer_hp_LaserJet_1320_PCL_6.print_edge_bottom 0 print.printer_hp_LaserJet_1320_PCL_6.print_edge_left 0 print.printer_hp_LaserJet_1320_PCL_6.print_edge_right 0 print.printer_hp_LaserJet_1320_PCL_6.print_edge_top 0 print.printer_hp_LaserJet_1320_PCL_6.print_evenpages true print.printer_hp_LaserJet_1320_PCL_6.print_footercenter print.printer_hp_LaserJet_1320_PCL_6.print_footerleft &PT print.printer_hp_LaserJet_1320_PCL_6.print_footerright &D print.printer_hp_LaserJet_1320_PCL_6.print_headercenter print.printer_hp_LaserJet_1320_PCL_6.print_headerleft &T print.printer_hp_LaserJet_1320_PCL_6.print_headerright &U print.printer_hp_LaserJet_1320_PCL_6.print_in_color true print.printer_hp_LaserJet_1320_PCL_6.print_margin_bottom 0.5 print.printer_hp_LaserJet_1320_PCL_6.print_margin_left 0.5 print.printer_hp_LaserJet_1320_PCL_6.print_margin_right 0.5 print.pri

Thunderbird 52.9.1 send: login failed receive: send password failed Does not work in Thunderbird Safe Mode Bitdefender Internet Security 2018 Application Basics Name Thunderbird Version 52.9.1 User Agent Mozilla/5.0 (Windows NT 10.0; WOW64; rv:52.0) Gecko/20100101 Thunderbird/52.9.1 Profile Folder Open Folder (Local drive) Application Build ID 20180709124824 Enabled Plugins about:plugins Build Configuration about:buildconfig Memory Use about:memory Profiles about:profiles Mail and News Accounts ID Incoming server Outgoing servers Name Connection security Authentication method Name Connection security Authentication method Default? account1 (none) Local Folders plain passwordCleartext account2 (pop3) pop.mail.yahoo.com:995 SSL passwordCleartext smtp.mail.yahoo.com:465 SSL passwordCleartext true Crash Reports Report ID Submitted bp-f257a62b-1621-47ee-85c1-c409d2141030 10/30/2014 Extensions Name Version Enabled ID Bitdefender Antispam Toolbar 7.0 false bdThunderbird@bitdefender.com Lightning 5.4.9.1 false {e2fda1a4-762b-4020-b5ad-a41df1933103} Important Modified Preferences Name Value accessibility.lastLoadDate 1526513712 accessibility.typeaheadfind.flashBar 0 browser.cache.disk.capacity 358400 browser.cache.disk.filesystem_reported 1 browser.cache.disk.smart_size_cached_value 358400 browser.cache.disk.smart_size.first_run false browser.cache.disk.smart_size.use_old_max false dom.apps.reset-permissions true extensions.lastAppVersion 52.9.1 font.internaluseonly.changed false font.name.monospace.el Consolas font.name.monospace.tr Consolas font.name.monospace.x-baltic Consolas font.name.monospace.x-central-euro Consolas font.name.monospace.x-cyrillic Consolas font.name.monospace.x-unicode Consolas font.name.monospace.x-western Consolas font.name.sans-serif.el Calibri font.name.sans-serif.tr Calibri font.name.sans-serif.x-baltic Calibri font.name.sans-serif.x-central-euro Calibri font.name.sans-serif.x-cyrillic Calibri font.name.sans-serif.x-unicode Calibri font.name.sans-serif.x-western Calibri font.name.serif.el Cambria font.name.serif.tr Cambria font.name.serif.x-baltic Cambria font.name.serif.x-central-euro Cambria font.name.serif.x-cyrillic Cambria font.name.serif.x-unicode Cambria font.name.serif.x-western Cambria font.size.fixed.el 14 font.size.fixed.tr 14 font.size.fixed.x-baltic 14 font.size.fixed.x-central-euro 14 font.size.fixed.x-cyrillic 14 font.size.fixed.x-unicode 14 font.size.fixed.x-western 14 font.size.variable.el 17 font.size.variable.tr 17 font.size.variable.x-baltic 17 font.size.variable.x-central-euro 17 font.size.variable.x-cyrillic 17 font.size.variable.x-unicode 17 font.size.variable.x-western 17 gfx.direct3d.last_used_feature_level_idx 0 mail.openMessageBehavior.version 1 mail.winsearch.enable true mail.winsearch.firstRunDone true mail.winsearch.global_reindex_time 1395758255 mailnews.database.global.datastore.id f33afda6-1aff-4f83-bc46-3cbfa852ff3 mailnews.database.global.views.conversation.columns {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false… media.gmp.storage.version.observed 1 network.cookie.prefsMigrated true network.predictor.cleaned-up true places.database.lastMaintenance 1531098918 places.history.expiration.transient_current_max_pages 122334 plugin.disable_full_page_plugin_for_types application/pdf plugin.importedState true plugin.state.flash 0 plugin.state.npgeplugin 2 plugin.state.nppdf 2 print.print_printer hp LaserJet 1320 PCL 6 print.printer_EPSON_Artisan_800_Series.print_bgcolor false print.printer_EPSON_Artisan_800_Series.print_bgimages false print.printer_EPSON_Artisan_800_Series.print_colorspace print.printer_EPSON_Artisan_800_Series.print_command print.printer_EPSON_Artisan_800_Series.print_downloadfonts true print.printer_EPSON_Artisan_800_Series.print_duplex 0 print.printer_EPSON_Artisan_800_Series.print_edge_bottom 0 print.printer_EPSON_Artisan_800_Series.print_edge_left 0 print.printer_EPSON_Artisan_800_Series.print_edge_right 0 print.printer_EPSON_Artisan_800_Series.print_edge_top 0 print.printer_EPSON_Artisan_800_Series.print_evenpages true print.printer_EPSON_Artisan_800_Series.print_footercenter print.printer_EPSON_Artisan_800_Series.print_footerleft &PT print.printer_EPSON_Artisan_800_Series.print_footerright &D print.printer_EPSON_Artisan_800_Series.print_headercenter print.printer_EPSON_Artisan_800_Series.print_headerleft &T print.printer_EPSON_Artisan_800_Series.print_headerright &U print.printer_EPSON_Artisan_800_Series.print_in_color true print.printer_EPSON_Artisan_800_Series.print_margin_bottom 0.5 print.printer_EPSON_Artisan_800_Series.print_margin_left 0.5 print.printer_EPSON_Artisan_800_Series.print_margin_right 0.5 print.printer_EPSON_Artisan_800_Series.print_margin_top 0.5 print.printer_EPSON_Artisan_800_Series.print_oddpages true print.printer_EPSON_Artisan_800_Series.print_orientation 0 print.printer_EPSON_Artisan_800_Series.print_page_delay 50 print.printer_EPSON_Artisan_800_Series.print_pagedelay 500 print.printer_EPSON_Artisan_800_Series.print_paper_data 1 print.printer_EPSON_Artisan_800_Series.print_paper_height 11.00 print.printer_EPSON_Artisan_800_Series.print_paper_name print.printer_EPSON_Artisan_800_Series.print_paper_size 0 print.printer_EPSON_Artisan_800_Series.print_paper_size_type 0 print.printer_EPSON_Artisan_800_Series.print_paper_size_unit 0 print.printer_EPSON_Artisan_800_Series.print_paper_width 8.50 print.printer_EPSON_Artisan_800_Series.print_plex_name print.printer_EPSON_Artisan_800_Series.print_resolution 360 print.printer_EPSON_Artisan_800_Series.print_resolution_name print.printer_EPSON_Artisan_800_Series.print_reversed false print.printer_EPSON_Artisan_800_Series.print_scaling 0.90 print.printer_EPSON_Artisan_800_Series.print_shrink_to_fit false print.printer_EPSON_Artisan_800_Series.print_to_file false print.printer_EPSON_Artisan_800_Series.print_unwriteable_margin_bottom 0 print.printer_EPSON_Artisan_800_Series.print_unwriteable_margin_left 0 print.printer_EPSON_Artisan_800_Series.print_unwriteable_margin_top 0 print.printer_hp_LaserJet_1320_PCL_5.print_bgcolor false print.printer_hp_LaserJet_1320_PCL_5.print_bgimages false print.printer_hp_LaserJet_1320_PCL_5.print_colorspace print.printer_hp_LaserJet_1320_PCL_5.print_command print.printer_hp_LaserJet_1320_PCL_5.print_downloadfonts true print.printer_hp_LaserJet_1320_PCL_5.print_duplex 0 print.printer_hp_LaserJet_1320_PCL_5.print_edge_bottom 0 print.printer_hp_LaserJet_1320_PCL_5.print_edge_left 0 print.printer_hp_LaserJet_1320_PCL_5.print_edge_right 0 print.printer_hp_LaserJet_1320_PCL_5.print_edge_top 0 print.printer_hp_LaserJet_1320_PCL_5.print_evenpages true print.printer_hp_LaserJet_1320_PCL_5.print_footercenter print.printer_hp_LaserJet_1320_PCL_5.print_footerleft &PT print.printer_hp_LaserJet_1320_PCL_5.print_footerright &D print.printer_hp_LaserJet_1320_PCL_5.print_headercenter print.printer_hp_LaserJet_1320_PCL_5.print_headerleft &T print.printer_hp_LaserJet_1320_PCL_5.print_headerright &U print.printer_hp_LaserJet_1320_PCL_5.print_in_color true print.printer_hp_LaserJet_1320_PCL_5.print_margin_bottom 0.5 print.printer_hp_LaserJet_1320_PCL_5.print_margin_left 0.5 print.printer_hp_LaserJet_1320_PCL_5.print_margin_right 0.5 print.printer_hp_LaserJet_1320_PCL_5.print_margin_top 0.5 print.printer_hp_LaserJet_1320_PCL_5.print_oddpages true print.printer_hp_LaserJet_1320_PCL_5.print_orientation 0 print.printer_hp_LaserJet_1320_PCL_5.print_page_delay 50 print.printer_hp_LaserJet_1320_PCL_5.print_paper_data 1 print.printer_hp_LaserJet_1320_PCL_5.print_paper_height -1.00 print.printer_hp_LaserJet_1320_PCL_5.print_paper_name print.printer_hp_LaserJet_1320_PCL_5.print_paper_size_unit 0 print.printer_hp_LaserJet_1320_PCL_5.print_paper_width -1.00 print.printer_hp_LaserJet_1320_PCL_5.print_plex_name print.printer_hp_LaserJet_1320_PCL_5.print_resolution 600 print.printer_hp_LaserJet_1320_PCL_5.print_resolution_name print.printer_hp_LaserJet_1320_PCL_5.print_reversed false print.printer_hp_LaserJet_1320_PCL_5.print_scaling 0.90 print.printer_hp_LaserJet_1320_PCL_5.print_shrink_to_fit false print.printer_hp_LaserJet_1320_PCL_5.print_to_file false print.printer_hp_LaserJet_1320_PCL_5.print_unwriteable_margin_bottom 0 print.printer_hp_LaserJet_1320_PCL_5.print_unwriteable_margin_left 0 print.printer_hp_LaserJet_1320_PCL_5.print_unwriteable_margin_right 0 print.printer_hp_LaserJet_1320_PCL_5.print_unwriteable_margin_top 0 print.printer_hp_LaserJet_1320_PCL_6.print_bgcolor false print.printer_hp_LaserJet_1320_PCL_6.print_bgimages false print.printer_hp_LaserJet_1320_PCL_6.print_colorspace print.printer_hp_LaserJet_1320_PCL_6.print_command print.printer_hp_LaserJet_1320_PCL_6.print_downloadfonts true print.printer_hp_LaserJet_1320_PCL_6.print_duplex 0 print.printer_hp_LaserJet_1320_PCL_6.print_edge_bottom 0 print.printer_hp_LaserJet_1320_PCL_6.print_edge_left 0 print.printer_hp_LaserJet_1320_PCL_6.print_edge_right 0 print.printer_hp_LaserJet_1320_PCL_6.print_edge_top 0 print.printer_hp_LaserJet_1320_PCL_6.print_evenpages true print.printer_hp_LaserJet_1320_PCL_6.print_footercenter print.printer_hp_LaserJet_1320_PCL_6.print_footerleft &PT print.printer_hp_LaserJet_1320_PCL_6.print_footerright &D print.printer_hp_LaserJet_1320_PCL_6.print_headercenter print.printer_hp_LaserJet_1320_PCL_6.print_headerleft &T print.printer_hp_LaserJet_1320_PCL_6.print_headerright &U print.printer_hp_LaserJet_1320_PCL_6.print_in_color true print.printer_hp_LaserJet_1320_PCL_6.print_margin_bottom 0.5 print.printer_hp_LaserJet_1320_PCL_6.print_margin_left 0.5 print.printer_hp_LaserJet_1320_PCL_6.print_margin_right 0.5 print.pri

All Replies (1)

Toad-Hall
Toad-Hall
  • Bacontributeur 25 Ya Likolo

TRy the following: Exit Thunderbird. Make sure your Firewall allows Thunderbird. If if this means initally blocking Thunderbird, ok'ing it and then access firewall again to allow Thunderbird.

Then using a browser, logon to your yahoo webmail account.

Start Thunderbird.

REport back on results.