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Firefox account sync sign-in button and create account button NOT working? Nothing happens when I click them?

  • 2 biyano
  • 1 eza na nkokoso oyo
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  • Eyano yasuka ya AM

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I installed Firefox 59.0.3 (64-bit) on Dell Latitude 7480 laptop. When I go to the page "about:preferences?entrypoint=menupanel#sync" and try to sign-in to my Firefox Account Sync by clicking on the button "Sign-In", nothing happens. Even when I click the link "Don't have an account? Get started" to create a new account, NOTHING happens!

Googled the issue and found https://support.mozilla.org/en-US/questions/930522

But this doesn't solve my issue. Any help will be much appreciated.

Thanks, Abhi.

I installed Firefox 59.0.3 (64-bit) on Dell Latitude 7480 laptop. When I go to the page "about:preferences?entrypoint=menupanel#sync" and try to sign-in to my Firefox Account Sync by clicking on the button "Sign-In", nothing happens. Even when I click the link "Don't have an account? Get started" to create a new account, NOTHING happens! Googled the issue and found https://support.mozilla.org/en-US/questions/930522 But this doesn't solve my issue. Any help will be much appreciated. Thanks, Abhi.

All Replies (2)

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So what happens when you go to the 3Bar Menu and Click it then Click Sign Into Sync at the very top. ???

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Hi!

It simply opens the page "about:preferences?entrypoint=menupanel#sync" as shown in the attached screenshot. The "Sign-in" button does nothing when I click on it. Neither does the link "Don't have an account? Get started".