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How can I retrieve my password when re installing Thunderbird

skippyjo

I have had malware on my computer so have had to reinstall the OS and all the programmes. On reinstalling Thunderbird my password is not working. How can I retrieve it? The website offers to send an email...which I can not access!

I have had malware on my computer so have had to reinstall the OS and all the programmes. On reinstalling Thunderbird my password is not working. How can I retrieve it? The website offers to send an email...which I can not access!

All Replies (1)

Solution eye oponami

On reinstalling Thunderbird my password is not working.

What does this mean? Please provide more details.

Did you create a backup of your Thunderbird profile prior to wiping your disk?