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Firefox crashes

Firefox Troubleshooting
FredMcD replied
akurzhan
akurzhan

Playing YouTube videos in Firefox on Windows 8 periodically crashes the browser. When several videos are open, the browser crash is imminent. When the browser crashes, some phantom Firefox processes keep running - they can be seen in the Task Manager. These phantom processes do not prevent the browser from restarting, though.

Playing YouTube videos in Firefox on Windows 8 periodically crashes the browser. When several videos are open, the browser crash is imminent. When the browser crashes, some phantom Firefox processes keep running - they can be seen in the Task Manager. These phantom processes do not prevent the browser from restarting, though.

All Replies (1)

FredMcD
FredMcD

check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

This is not a cure, but should let the web page load without crashing.

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