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Solved Eza archivé

thurderbird freezes when lauched using windows 8.1

Thunderbird Troubleshooting
Wayne Mery replied
kpreston247
kpreston247

I am using the latest verision of thurderbird on a windows 8.1 laptop. I launch thurderbird and then it freezes?

I am using the latest verision of thurderbird on a windows 8.1 laptop. I launch thurderbird and then it freezes?

All Replies (3)

Wayne Mery
Wayne Mery
  • Bacontributeur 25 Ya Likolo
  • Moderateur

Solution eye oponami

Please start thunderbird in safe mode - http://support.mozillamessaging.com/en-US/kb/safe-mode

Does problem go away?

kpreston247
kpreston247 Nkolo motuna

kpreston247 said

I am using the latest verision of thurderbird on a windows 8.1 laptop. I launch thurderbird and then it freezes?

Thanks Wayne. Starting Thurderbird in safe mode worked. However is different in starting in safe mode vs reg mode? Thanks.

Wayne Mery
Wayne Mery
  • Bacontributeur 25 Ya Likolo
  • Moderateur

Please disable acceleration at tools, options, advanced, general and restart

Better?