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Thunderbird 38.1.0 after the launch leads to stop (crash) Windows 7x86.

Thunderbird Mosusu
GrannyPamW replied
KubRu
KubRu

Thunderbird 38.1.0 after the launch leads to stop (crash) Windows 7x86. Removed uchentye data folder AppData - run. Once created mail settings again. But when you try to receive mail again hangs the computer. Completing my computer all tested - everything is normal (HDD and DDR - OK). Please help and guidance that can be done? Settings are neither on the mail server, no matter I have not changed. Mail through a Web interface works great. I can speak to you in Russian or English only?

Thunderbird 38.1.0 after the launch leads to stop (crash) Windows 7x86. Removed uchentye data folder AppData - run. Once created mail settings again. But when you try to receive mail again hangs the computer. Completing my computer all tested - everything is normal (HDD and DDR - OK). Please help and guidance that can be done? Settings are neither on the mail server, no matter I have not changed. Mail through a Web interface works great. I can speak to you in Russian or English only?

All Replies (3)

KubRu
KubRu Nkolo motuna

I was able to run and make a report for you. But after trying to get the hang of writing a program again. This is clearly seen in the screenshot. http://s018.radikal.ru/i503/1507/ba/1b2e6263130f.jpg 

 Сведения о приложении

   Имя: Thunderbird
   Версия: 38.1.0
   User Agent: Mozilla/5.0 (Windows NT 6.1; rv:38.0) Gecko/20100101 Thunderbird/38.1.0
   Папка профиля: Показать папку

             (Локальный диск)
   ID сборки приложения: 20150707103124
   Включённые плагины: about:plugins
   Конфигурация сборки: about:buildconfig
   Использование памяти: about:memory

 Учётные записи почты и новостей
   account1:
     INCOMING: account1, , (imap) imap.yandex.ru:993, SSL, passwordCleartext
     OUTGOING: smtp.yandex.ru:465, SSL, passwordCleartext, true

   account2:
     INCOMING: account2, , (none) Local Folders, plain, passwordCleartext

 Сообщения о падениях
   http://crash-stats.mozilla.com/report/index/bp-6f5580c4-85fb-4a18-8365-3976c2150723 (23.07.2015)

 Расширения
   Lightning, 4.0.1, true, {e2fda1a4-762b-4020-b5ad-a41df1933103}

 Важные изменённые настройки

   Имя: Значение

     browser.cache.disk.capacity: 358400
     browser.cache.disk.smart_size_cached_value: 358400
     browser.cache.disk.smart_size.first_run: false
     browser.cache.disk.smart_size.use_old_max: false
     extensions.lastAppVersion: 38.1.0
     font.name.monospace.el: Consolas
     font.name.monospace.x-cyrillic: Consolas
     font.name.monospace.x-unicode: Consolas
     font.name.monospace.x-western: Consolas
     font.name.sans-serif.el: Calibri
     font.name.sans-serif.x-cyrillic: Calibri
     font.name.sans-serif.x-unicode: Calibri
     font.name.sans-serif.x-western: Calibri
     font.name.serif.el: Cambria
     font.name.serif.x-cyrillic: Cambria
     font.name.serif.x-unicode: Cambria
     font.name.serif.x-western: Cambria
     font.size.fixed.el: 14
     font.size.fixed.x-cyrillic: 14
     font.size.fixed.x-unicode: 14
     font.size.fixed.x-western: 14
     font.size.variable.el: 17
     font.size.variable.x-cyrillic: 17
     font.size.variable.x-unicode: 17
     font.size.variable.x-western: 17
     mail.openMessageBehavior.version: 1
     mailnews.database.global.datastore.id: 71c5caaa-faf5-4151-86b5-7400cb40bc4
     network.cookie.prefsMigrated: true
     network.predictor.cleaned-up: true
     places.database.lastMaintenance: 1437674806
     places.history.expiration.transient_current_max_pages: 93037
     plugin.importedState: true

 Графика

     Описание видеокарты: Intel(R) G41 Express Chipset
     Код производителя: 0x8086
     Код устройства: 0x2e32
     Объём видеопамяти: Unknown
     Драйвера видеокарты: igdumdx32 igd10umd32
     Версия драйвера: 8.15.10.2302
     Дата разработки драйвера: 2-11-2011
     Direct2D включён: false
     DirectWrite включён: false (6.2.9200.17292)
     Параметры ClearType: Параметры ClearType не найдены
     Визуализатор WebGL: false
     Аппаратно ускоренные окна: 2/2 Direct3D 11 WARP

     AzureCanvasBackend: skia
     AzureSkiaAccelerated: 0
     AzureFallbackCanvasBackend: cairo
     AzureContentBackend: cairo

 JavaScript

 Инкрементальный GC: 1

 Поддержка доступности

   Активирована: 0
   Отключение поддержки доступности: 0

 Версии библиотек

     Ожидаемая минимальная версия
     Используемая версия

     NSPR
     4.10.8
     4.10.8

     NSS
     3.19.2 Basic ECC
     3.19.2 Basic ECC

     NSS Util
     3.19.2
     3.19.2

     NSS SSL
     3.19.2 Basic ECC
     3.19.2 Basic ECC

     NSS S/MIME
     3.19.2 Basic ECC
     3.19.2 Basic ECC
KubRu
KubRu Nkolo motuna

screenshot att

GrannyPamW
GrannyPamW

Version 38.4, Win 7, is hanging all the time. I can barely get anything done. someone please help.