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Why is Thunderbird suddenly unable to connect to the mail server?

  • 3 biyano
  • 7 eza na bankokoso oyo
  • 28 views
  • Eyano yasuka ya gsxruk

gsxruk
gsxruk
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Hi,

I've been using Thunderbird with Linux Mint 16 x64 for several months without any problem. Today, I've received a message stating "Could not connect to mail server myemail@ntlworld.com; the connection was refused".

My ISP has web mail access which I can log into. The settings have not changed.

The firewall on my system is not enabled.

Does anyone have any ideas what is wrong?

Thanks.

Hi, I've been using Thunderbird with Linux Mint 16 x64 for several months without any problem. Today, I've received a message stating "Could not connect to mail server myemail@ntlworld.com; the connection was refused". My ISP has web mail access which I can log into. The settings have not changed. The firewall on my system is not enabled. Does anyone have any ideas what is wrong? Thanks.

Solution eye eponami

There is currently a problem affecting mail on Virgin Media (i.e. ntlworld). The estimated fix time is 22:30 UK time.

Tanga eyano oyo ndenge esengeli 👍 0

All Replies (3)

christ1
christ1
  • Top 25 Contributor
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Have you checked with your email provider if they have any problems?

mmmason
mmmason
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Solution eye oponami

There is currently a problem affecting mail on Virgin Media (i.e. ntlworld). The estimated fix time is 22:30 UK time.

gsxruk
gsxruk Nkolo motuna
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I had checked that I could log into the web mail but didn't think to check that. It has started working again so I'm sure it was VM's servers.

Thanks for the help.