How do I get rid of malware that's messing up my google searches and my facebook page?
I think I downloaded some malware and now my firefox is all messed up. I unistalled and reinstalled, but still. When I do a google search, the top results are blocked by some adds that are jumbled, and on my facebook page there are weird popups all over, even though I disabled popups. Also on Amazon there are crazy popups, even though I disabled them. Please help. This is a huge problem for me as I use the internet all the time.
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Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
- Microsoft Safety Scanner
- MalwareBytes' Anti-Malware
- TDSSKiller - AntiRootkit Utility
- Hitman Pro
- ESET Online Scanner
Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the Troubleshoot Firefox issues caused by malware article.
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Remove the unwanted toolbars from your system.
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The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions, Open websites, and some Preferences.
To Reset Firefox do the following:
- Go to Firefox > Help > Troubleshooting Information.
- Click the "Reset Firefox" button.
- Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
- Firefox will open with all factory defaults applied.
Further information can be found in the Refresh Firefox - reset add-ons and settings article.
Did this fix your problems? Please report back to us!
Thank you.
글쓴이 iamjayakumars 수정일시