Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기
보존

my firefox wont open right

autumndechantal

when i click on my firefox icon to open it, it doesnt pop up but it shows that the window is open and when i click on the page i can see it come up but it goes to the side of my screen where i cant see it. basically it opens and says its open but i cant pull up the screen it just doesnt come up. i didnt download or update it recently and it worked last night now it doesnt. also internet explorer works just fine only firefox has a problem

when i click on my firefox icon to open it, it doesnt pop up but it shows that the window is open and when i click on the page i can see it come up but it goes to the side of my screen where i cant see it. basically it opens and says its open but i cant pull up the screen it just doesnt come up. i didnt download or update it recently and it worked last night now it doesnt. also internet explorer works just fine only firefox has a problem

모든 댓글 (2)

Delete your Old Profile and Create New profile..

  • Press the following shortcut to get a Run window: [Windows] + [R]. This should bring up a window that contains a text field.
  • In that text field, enter %APPDATA% and press Enter. An explorer window should open.
  • From that explorer window, right click on the "Mozilla Folder" click "Rename", and rename the folder to "Mozilla.Old". Hang onto this folder, it will be important later.
  • Reopen Firefox. It should create a new Mozilla Folder with a new profile in it.
  • Now read Recovering important data from an old profile and transfer your data from your old profile (the mozilla.old folder) to your new one.


https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: