Avatar for Username

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

이 쓰레드는 보존되었습니다. 만약 도움이 필요하시면 새로운 질문을 올려주세요.

I cannot install firefox

  • 1 답장
  • 4 이 문제를 만남
  • 5 보기
  • 최종 답변자: John99

mihirau
mihirau
more options

I had a beta version of Firefox and got fed up when there were certain websites, like Google, that would not open up, or would crash shortly after the website loaded up. I uninstalled that version of Firefox and attempted to install Firefox 5.0. I was able to download the installation software through the Internet Explorer web browser. I have the software on my Desktop. I have attempted to install it and after the installation is complete, I am prompted to restart my computer. When I restart my computer, the Firefox program is nowhere to be found. I am going around and around in circles and need help.

I had a beta version of Firefox and got fed up when there were certain websites, like Google, that would not open up, or would crash shortly after the website loaded up. I uninstalled that version of Firefox and attempted to install Firefox 5.0. I was able to download the installation software through the Internet Explorer web browser. I have the software on my Desktop. I have attempted to install it and after the installation is complete, I am prompted to restart my computer. When I restart my computer, the Firefox program is nowhere to be found. I am going around and around in circles and need help.

모든 댓글 (1)

John99
John99
more options

Have a look at this How to install Firefox on Windows. The article includes screenshots and a short video. Post back with how you get on, i am sure someone will continue to try and help.

Note in particular references to User Account Control, and the possibility Security software may try to interfere with installing new browsers (May need to temporarily disable security software - what Security software is in use ?)