Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

Learn More

Cannot install Adobe Flash plugin--FAQ no help

  • 2 답장
  • 7 이 문제를 만남
  • 21 보기
  • 최종 답변자: JakeR

more options

Installation instructions in FAQ are no longer current at Adobe's download site. Downloaded correct version of Flash and ran install program. Program knew it was installing in FF and asked that I shut off FF. Did so and program ran, saying install completed, but plugin does not appear in list and cannot run speedtest.net, which asks for v.10 of Flash.

Installation instructions in FAQ are no longer current at Adobe's download site. Downloaded correct version of Flash and ran install program. Program knew it was installing in FF and asked that I shut off FF. Did so and program ran, saying install completed, but plugin does not appear in list and cannot run speedtest.net, which asks for v.10 of Flash.

선택된 해결법

You have a current version of Adobe Flash installed. Look in Add-ons > Plugins. The current version is Shockwave Flash 10.3.181.26. Adobe's latest Flash does not show the last 2 digits when the plugins are shown in your posting (click "More system details..." to the right of your original question, scroll to the bottom and look for Shockwave Flash).




You need to update the following. The Plugin version(s) shown below was/were submitted with your question and is/are out of date. You should update to avoid known security issues with the version(s) you have installed. Click on "More system info..." to the right of your question to see what was included with your question.

  • Adobe Shockwave for Director Netscape plug-in, version 11.5.9.615
  1. Check your plugin versions on either of the following links':
  2. Update Shockwave for Director
    • NOTE: this is not the same as Shockwave Flash; this installs the Shockwave Player.
    • Use Firefox to download and SAVE the installer to your hard drive from the link in the article below (Desktop is a good place so you can find it).
    • When the download is complete, exit Firefox (File > Exit)
    • locate and double-click in the installer you just downloaded, let the install complete.
    • Restart Firefox and check your plugins again.
    • Download link and more information: http://support.mozilla.com/en-US/kb/Using+the+Shockwave+plugin+with+Firefox
문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (2)

more options

선택된 해결법

You have a current version of Adobe Flash installed. Look in Add-ons > Plugins. The current version is Shockwave Flash 10.3.181.26. Adobe's latest Flash does not show the last 2 digits when the plugins are shown in your posting (click "More system details..." to the right of your original question, scroll to the bottom and look for Shockwave Flash).




You need to update the following. The Plugin version(s) shown below was/were submitted with your question and is/are out of date. You should update to avoid known security issues with the version(s) you have installed. Click on "More system info..." to the right of your question to see what was included with your question.

  • Adobe Shockwave for Director Netscape plug-in, version 11.5.9.615
  1. Check your plugin versions on either of the following links':
  2. Update Shockwave for Director
    • NOTE: this is not the same as Shockwave Flash; this installs the Shockwave Player.
    • Use Firefox to download and SAVE the installer to your hard drive from the link in the article below (Desktop is a good place so you can find it).
    • When the download is complete, exit Firefox (File > Exit)
    • locate and double-click in the installer you just downloaded, let the install complete.
    • Restart Firefox and check your plugins again.
    • Download link and more information: http://support.mozilla.com/en-US/kb/Using+the+Shockwave+plugin+with+Firefox
more options

Perfect. Every bit of info I needed and then some. One problem I had missed was that popup blocker was preventing use of JavaScript on that page (Windows taskbar was hiding it), so you helped me find an operator error.