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Can no longer drag and drop email attachments from emails to folders after 153esr update

William replied
William

My Thunderbird install updated from 140.13.0esr to 153.0.2esr yesterday and now I can no longer drag and drop any attachment from an email to any folder on my computer. I simply get an error message window with a title of "Error Moving File or Folder" with "Unspecified error" text. See image attachment.

I've tried a variety of folders, including Downloads, Documents, Pictures and other folders on local and external storage devices.

I can save the attachments using the Save All button, or by right-clicking a file and choosing Save As, but not by dragging and dropping as I have done so for years.

I have checked if Thunderbird is running in admin mode, which it is not, but have tested it both ways with the same problem occurring. I have also run Thunderbird in Troubleshoot mode, and the same thing occurs. I tried clearing the startup cache from the troubleshooting page with no change. Restarting the PC did not resolve the issue, and disabling my anti-virus(Avast) also did not make a difference to the issue.

My Thunderbird install updated from 140.13.0esr to 153.0.2esr yesterday and now I can no longer drag and drop any attachment from an email to any folder on my computer. I simply get an error message window with a title of "Error Moving File or Folder" with "Unspecified error" text. See image attachment. I've tried a variety of folders, including Downloads, Documents, Pictures and other folders on local and external storage devices. I can save the attachments using the Save All button, or by right-clicking a file and choosing Save As, but not by dragging and dropping as I have done so for years. I have checked if Thunderbird is running in admin mode, which it is not, but have tested it both ways with the same problem occurring. I have also run Thunderbird in Troubleshoot mode, and the same thing occurs. I tried clearing the startup cache from the troubleshooting page with no change. Restarting the PC did not resolve the issue, and disabling my anti-virus(Avast) also did not make a difference to the issue.
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Same Problem here.

As a workaround: I noticed that I can still drag and drop mails or attachments if I press Ctrl (basically for copying and not moving) while moving the mail to the desktop or any other folder.

So basically click the mail or attachment, keep pushing the mouse button, press Ctrl and keep pushing Ctrl, drag to the position you want to drop it, release mouse button, release Ctrl button

Hope this helps until the bug is fixed

Same problem here, but started when upgraded from 153.0.1esr (64-bit) to 153.0.2esr (64-bit). AlexDF

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