thunderbrd version 153.0.1 64bit: some registered adress get filtered as spam though
thunderbrd version 153.0.1 64bit windows11 Spamfilter problem
my contacts are all in the personal address book convinced they get filtered as NOT SPAM, recently some addresses out of my adressbook get filtered anyway - weird an expert told me to setup a whitelist as a subfolder: I did but same prob... as far I know the address book works like a whitelist anyway, no success also not long ago thunderbird had an update - and it feels since the dodgy filtering started. Using thunbderbird for ages - never had that prob ever - till recent
Is there any known solution please ? Thanks & regards Jochen
모든 댓글 (1)
Are you using an IMAP account ? If yes, Check to see if Thunderbird is putting mail in Spam folder or is it the server. In Spam folder, you should see a 'Spam' column header. It displays a 'flame' icon for the email. If flame icon is red/orange colour then Thunderbird put it in spam folder. If flame icon is a grey colour then the server put it in spam folder.
What colour is the flame icon for the particular emails that have email address/contact in a Thunderbird address book?
If colour is red/orange: In 'Account Settings' > 'Spam Settings' for the account Did you select: 'Trust spam mail headers set by eg: SpamAssassin' ? If yes, then uncheck that option.
If colour is grey then server is putting the email in the Spam folder and Thunderbird imap Spam folder synchronises with server to show what it contains. You would need to logon to the webmail account and set up those email addresses as good senders to stop server putting those emails in Spam.
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