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where are my emails today?
I am not receiving emails today? on quick examination I was directed to 'error console'..where is that? Have I done something wrong-- Yesterday I tried to access my bt emails on my mobile phone and had to change password has that stimied the receipt of emails to computer?
I am not receiving emails today? on quick examination I was directed to 'error console'..where is that? Have I done something wrong-- Yesterday I tried to access my bt emails on my mobile phone and had to change password has that stimied the receipt of emails to computer?
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If you have changed password for BT email account then you need to update the stored passwords in Thunderbird.
- Settings > Privacy & Security
- Scroll down to Passwords
- click on 'Saved Passwords'
- Click on 'Show Passwords'
There will be two lines for each account - one incoming either starting with 'mailbox:// or starting with 'imap://..' and one outgoing starting with smtp://. You need to do the following for both lines.
- Right click on line and select 'Edit Password'
- Completely clear all the contents
- Carefully type the correct password
- When all done, click on 'Close'
Exit Thunderbird and wait a few moments for background processes to complete. Start Thunderbird.