Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기
이 쓰레드는 잠기고 보존되었습니다. 만약 도움이 필요하시면 새로운 질문을 올려주세요.
Solved Locked 보존

Sidebar ChatBot shortcut stopped working after resetting PC

SuMo Bot replied
SuMo Bot

I've been extensively relying on the `Ctrl+Alt+X` shortcut to spin up the selected chatbot in the sidebar, but ever since I reset my pc (complete reset, cloud download of windows, clear all apps and files) and re-installed firefox, the keyboard shortcut isn't working for me anymore.

I installed firefox with chocolatey, upon noticing that the shortcut had stopped working, I tried to downgrade to v145, which didn't help either. So an uninstall and re-install later (this time manually downloading the installer exe), `Ctrl+Alt+X` still doesn't work. Although hovering over the chatbot's icon in the sidebar shows the shortcut in the tooltip.

More info: `choco uninstall firefox` created a backup of "Old Firefox Data" or something similar, could that have somehow persisted the malfunction across installs?

Any help would be appreciated! System: Windows 10 Pro Firefox: 146

I've been extensively relying on the `Ctrl+Alt+X` shortcut to spin up the selected chatbot in the sidebar, but ever since I reset my pc (complete reset, cloud download of windows, clear all apps and files) and re-installed firefox, the keyboard shortcut isn't working for me anymore. I installed firefox with chocolatey, upon noticing that the shortcut had stopped working, I tried to downgrade to v145, which didn't help either. So an uninstall and re-install later (this time manually downloading the installer exe), `Ctrl+Alt+X` still doesn't work. Although hovering over the chatbot's icon in the sidebar shows the shortcut in the tooltip. More info: `choco uninstall firefox` created a backup of "Old Firefox Data" or something similar, could that have somehow persisted the malfunction across installs? Any help would be appreciated! '''System''': Windows 10 Pro '''Firefox''': 146

모든 댓글 (3)

선택된 해결법

This issue may be due to the keyboard layout as described in bug 1953245. Are you able to change the keyboard layout to US as a test?

Thank you @TyDraniu I had set keyboard layout set to EN-US previously, but switching to english-indonesia (?) solved the problem ¯\_(ツ)_/¯

EDIT: Correction: I had the language set to English but the layout wasn't EN-US, having selected EN-US as the keyboard layout, ctrl+alt+x works fine. Thanks for your help!

This question has been locked because the original author has deleted their account. While you can no longer post new replies, the existing content remains available for reference.