Firefox tabs crashing constantly
Since a few weeks I have been encountering an issue where tabs in Firefox would frequently crash. I do have various add-ons installed, however I haven't installed any new ones around the time the issue has been occurring. I've been unable to track down which add-on or if any add-on might be causing this.
Trying to search for this issue all I could come up with is that it might be an issue of a faulty CPU. I have an i9-13900KF which has been known to be part of the Intel generation with serious flaws. However I already installed a BIOS update and applied Intel's recommended settings to undervolt the CPU to prevent any issues. This was well before the Firefox tab crashing issue happened. So I'm not sure if it can really be the issue of a faulty CPU, but I've also had issues of other programs randomly crashing recently (like Discord or Steam).
The tab crash can occur on any website, for example Youtube, Duckduckgo, Protonmail, etc. The crash reason always is either "EXCEPTION_ACCESS_VIOLATION_READ" or just "EXCEPTION_ACCESS_VIOLATION". The crash also most of the time (but not always) occurs when loading the page itself or a video / live stream on it. But not when browsing an already loaded page (for example this forum post page I'm writing right now).
Here are some of the crash reports I've submitted:
EXCEPTION_ACCESS_VIOLATION_READ: https://crash-stats.mozilla.org/report/index/60309ae8-8cad-43ac-8b9b-172b10250815 https://crash-stats.mozilla.org/report/index/fecef0ab-d874-4cb5-990b-e49650250815
Rather rare "EXCEPTION_ACCESS_VIOLATION": https://crash-stats.mozilla.org/report/index/114b26fa-4e10-442c-bbd5-406630250812
Could someone help me narrow down this issue? Can it really be a faulty CPU and I need to trade mine in?
선택된 해결법
I have found the most unconventional fix for my issue.
Since updating my BIOS (via the EZ Flash Utility built into Asus UEFI BIOS since the flashbackport method didn't work for some reason) the issue is gone. So it wasn't a hardware issue, nor a specific driver issue.
My BIOS must have become corrupted somehow over time. The new version includes the recommended Intel settings for the flawed 13th and 14th gen CPUs that I do have. Although I already manually applied those months ago without updating my BIOS.
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I did additionally run Intel Processor Diagnostic Tool and it did not find any errors in my CPU. So what could be causing this issue?
Here are also two further crash logs:
https://crash-stats.mozilla.org/report/index/5b745b1a-8704-4907-8ab6-fb53e0250903 https://crash-stats.mozilla.org/report/index/b40a84db-1c1a-44e2-b961-528060250903
글쓴이 RedPandaRaider 수정일시
I'm still encountering the issue. It seems to have gotten worse with tabs crashing a lot more frequently. In addition sometimes pages or rather the whole tab seems to freeze after initially loading the website just fine. It takes an additional second to actually close the tab when pressing the X to close it or Ctrl+W.
Two typical reasons for this type of crashes:
- More likely: Bad RAM or an overheating processor caused by summer heat. Raptor Lake CPUs are particularly affected.
- Less likely: Certain antivirus features, which can directly interfere with the internals of Firefox and lead to crashes when the antivirus is updated.
TyDraniu said
Two typical reasons for this type of crashes:
- More likely: Bad RAM or an overheating processor caused by summer heat. Raptor Lake CPUs are particularly affected.
- Less likely: Certain antivirus features, which can directly interfere with the internals of Firefox and lead to crashes when the antivirus is updated.
I have tested my CPU, RAM and GPU drivers before. Windows Memory Diagnostic found no flaws in my RAM. GPU drivers have been reinstalled several times too with a few clean installs. The Intel Processor Diagnostics Tool didn't find any issues with the CPU. And I can confidently say that it's not an overheating issue.
I will try to run my system without my Malwarebytes Anti-virus for a while and see if that might be the culprit. It has never caused issues so far though. I do hope it's not that though. With Windows 10 support ending soon I will need a good anti-virus tool.
Update: Disabling my anti-virus did not help or resolve the issue in any way.
글쓴이 RedPandaRaider 수정일시
선택된 해결법
I have found the most unconventional fix for my issue.
Since updating my BIOS (via the EZ Flash Utility built into Asus UEFI BIOS since the flashbackport method didn't work for some reason) the issue is gone. So it wasn't a hardware issue, nor a specific driver issue.
My BIOS must have become corrupted somehow over time. The new version includes the recommended Intel settings for the flawed 13th and 14th gen CPUs that I do have. Although I already manually applied those months ago without updating my BIOS.
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