Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Browser session/caching issue, or scam attempt

  • 답글 없음
  • 0 이 문제를 만남
  • 30 보기
more options

Hi everyone, I’ve encountered a strange (and possibly misleading) behavior when purchasing a Surfshark VPN subscription, and I’d like to check whether it’s a browser/session issue or how their site is designed.

Here’s what happens: I received an email from Surfshark offering me $15 off using code COMEBACK_89DYE. Clicking the link in the email opens a pricing page where the Starter plan shows €1.43/mo (Screenshot 2). If I open new tabs or windows in the same session, the lower prices stay. If I close the browser completely, reopen, and visit the pricing page directly, the prices go up to €1.99/mo for the same plan (Screenshot 3). I believed €1.43/mo was the original base price and that an extra $15 discount would be applied at checkout. However, when I completed the purchase, I was charged €1.43/mo + VAT — but no additional $15 discount was applied

What I discovered after some testing: The link from the email directly loads a “discounted view” of their pricing page, but there is no indication that the prices shown already include the $15 discount. After opening this link once, every new tab or window in the same browser shows the reduced price, even if I try searching for Surfshark normally. The only way to see the “real” original pricing is to completely close the browser (all windows) or clear cookies/local storage, then visit their site without using the email link.

Is this a known browser session/caching issue, or could this be a deliberate site design (e.g., tracking parameters & persistent cookies)? Has anyone seen similar pricing behavior with Surfshark or other sites?

Hi everyone, I’ve encountered a strange (and possibly misleading) behavior when purchasing a Surfshark VPN subscription, and I’d like to check whether it’s a browser/session issue or how their site is designed. Here’s what happens: I received an email from Surfshark offering me $15 off using code COMEBACK_89DYE. Clicking the link in the email opens a pricing page where the Starter plan shows €1.43/mo (Screenshot 2). If I open new tabs or windows in the same session, the lower prices stay. If I close the browser completely, reopen, and visit the pricing page directly, the prices go up to €1.99/mo for the same plan (Screenshot 3). I believed €1.43/mo was the original base price and that an extra $15 discount would be applied at checkout. However, when I completed the purchase, I was charged €1.43/mo + VAT — but no additional $15 discount was applied What I discovered after some testing: The link from the email directly loads a “discounted view” of their pricing page, but there is no indication that the prices shown already include the $15 discount. After opening this link once, every new tab or window in the same browser shows the reduced price, even if I try searching for Surfshark normally. The only way to see the “real” original pricing is to completely close the browser (all windows) or clear cookies/local storage, then visit their site without using the email link. Is this a known browser session/caching issue, or could this be a deliberate site design (e.g., tracking parameters & persistent cookies)? Has anyone seen similar pricing behavior with Surfshark or other sites?
첨부된 스크린샷

글쓴이 Jure Fadic 수정일시

글에 답글을 달기 위해서는 계정으로 로그인해야만 합니다. 계정이 아직 없다면 새로운 질문을 올려주세요.