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Firefox crashes repeatedly

  • 3 답장
  • 0 이 문제를 만남
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  • 최종 답변자: iamahuman1395
  • 해결된 질문

Summary - Firefox crashes repeatedly. yesterday, I decided to switch to Firefox after using Chrome for a while. it worked fine and I synced my data from Chrome. today, at some point I noticed Firefox is no longer open in my taskbar. I decided to reopen it - it crashed. since that moment it has never worked again. I tried launching it in safe mode (firefox.exe -safe-mode), didn't work. tried reinstalling it, didn't work. manually deleted the files from C:\Program Files and AppData, installed Firefox again, didn't work. reinstalled gpu drivers, didn't work. sfc /scannow-ed, you guessed it - still crashes. what else could I possibly try? please help.

os: Windows 11 Home Firefox source: https://www.mozilla.org/en-US/firefox/all/desktop-release/win64/


p.s. this was posted through an android phone but the problem only occurs on windows

Summary - Firefox crashes repeatedly. yesterday, I decided to switch to Firefox after using Chrome for a while. it worked fine and I synced my data from Chrome. today, at some point I noticed Firefox is no longer open in my taskbar. I decided to reopen it - it crashed. since that moment it has never worked again. I tried launching it in safe mode (firefox.exe -safe-mode), didn't work. tried reinstalling it, didn't work. manually deleted the files from C:\Program Files and AppData, installed Firefox again, didn't work. reinstalled gpu drivers, didn't work. sfc /scannow-ed, you guessed it - still crashes. what else could I possibly try? please help. os: Windows 11 Home Firefox source: https://www.mozilla.org/en-US/firefox/all/desktop-release/win64/ p.s. this was posted through an android phone but the problem only occurs on windows

선택된 해결법

Try to change the name of firefox.exe file to firefox1.exe.

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모든 댓글 (3)

선택된 해결법

Try to change the name of firefox.exe file to firefox1.exe.

TyDraniu said

Try to change the name of firefox.exe file to firefox1.exe.

oh no don't tell me its this thing I don't have my laptop on me right now but I'll try it later

yep... it was the solution... screw Microsoft.