Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

Learn More

Data usage

  • 7 답장
  • 2 이 문제를 만남
  • 43 보기
  • 최종 답변자: Paul

more options

HELP! My mobile data usage spiked as of June 20th and has continued at unprecedented levels almost every day since. My historic daily usage for the past many years has been around 4 MB and is now 95MB. and busting through my 2GB/month limit. This is ALL due to Firefox! What happened? Something strange happened on June 19th, when my mobile date usage recorded three separate usage figures instead of the single usage figure for all days previously. June 19th showed 2 usage figures and June 30th showed 3.

HELP! My mobile data usage spiked as of June 20th and has continued at unprecedented levels almost every day since. My historic daily usage for the past many years has been around 4 MB and is now 95MB. and busting through my 2GB/month limit. This is ALL due to Firefox! What happened? Something strange happened on June 19th, when my mobile date usage recorded three separate usage figures instead of the single usage figure for all days previously. June 19th showed 2 usage figures and June 30th showed 3.

모든 댓글 (7)

more options

Hi

What makes you believe that this is attributable to Firefox for Android?

more options

Detailed data usage from my ISP attributed all the excess data usage to my Firefox browser, THAT'S why!

more options

Did you have a tab playing media (perhaps in an advert) in the background?

Has this data usage been repeated since?

more options

Nothing running in background. Starting June 23 and for 20 days (when I blocked cellphone data) I used 1.5 GB of data compared to my historical usage of 6mb per month. Consumption was as much as 100 times normal on most, but not all of the 20 days.

more options

Do you have your Android device set to only update over WiFi only?

more options

Hi

I am not aware of anything that could cause this to happen in Firefox for Android. I am also not aware of any other reports of this happening over the same period of time to other people.