Excel Attachment Not Downloading
I receive excel files to my outlook email in which I open or download them to my desktop. For some reason out of the blue I am unable to save these attachments. The option screen to save does not appear. Every time I hit the download button, firefox quickly opens up a new tab but then it instantly closes. And the file doesn't appear on my desktop, which is my saved files location. When I attempt this on google chrome, it works just fine. Anyone know what could be causing this? I am up to date on my Firefox version.
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Make sure you are not blocking content.
Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}
A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?
https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop
Many site issues can be caused by corrupt cookies or cache.
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
- How to clear the Firefox cache {web link}