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Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

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VPN stuck at "Attempting to confirm connection"

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  • 최종 답변자: wmchristie

BSquared
BSquared
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I just installed Mozilla VPN a few minutes ago, and while it seemed to go flawlessly on my iPhone, it cannot connect on my Mac (MacBook Pro 13-inc early 2015, Mac OS 10.15.7). I've tried several different locations, both near and far, and each time the result is the same: it takes about 20 seconds to go from "Masking location and connection" to "Attempting to confirm connection," and then after a couple of minutes it turns itself off. It never appears to connect.

Suggestions?

I just installed Mozilla VPN a few minutes ago, and while it seemed to go flawlessly on my iPhone, it cannot connect on my Mac (MacBook Pro 13-inc early 2015, Mac OS 10.15.7). I've tried several different locations, both near and far, and each time the result is the same: it takes about 20 seconds to go from "Masking location and connection" to "Attempting to confirm connection," and then after a couple of minutes it turns itself off. It never appears to connect. Suggestions?
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모든 댓글 (2)

BSquared
BSquared 질문자
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Solved. The VPN began to work after I clicked the "Local Network Access" box. I do have other devices on my LAN, including a printer, two iPhones, and two other computers.

wmchristie
wmchristie
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This solution worked for me too - on Windows 10.