Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

missing folder

  • 3 답장
  • 1 이 문제를 만남
  • 7 보기
  • 최종 답변자: sfhowes

more options

About a month ago I installed the newest version of Mozilla Thunderbird. Something went wrong in the installation process as my entire email system disappeared. Eventually (and somehow) I installed the newest version. But now some of my folders are missing. How can I recover them from a previous version of Mozilla Thunderbird?

About a month ago I installed the newest version of Mozilla Thunderbird. Something went wrong in the installation process as my entire email system disappeared. Eventually (and somehow) I installed the newest version. But now some of my folders are missing. How can I recover them from a previous version of Mozilla Thunderbird?

모든 댓글 (3)

more options

Are these local folders or from a POP account, or folders in an IMAP account?

more options

We think it is a local folder. but I know just enough about the depths of a computer to be dangerous. My Linda folder in my Mozilla Thunderbirdis missing, it contained jokes, cartoons, etc.

more options

Help/Troubleshooting, Profile Folder, Open Folder, close TB. The current profile will be opened in File Explorer, so go up one level to Profiles and see if there is an older profile folder. Open it, then open Mail/Local Folders and look for the mbox file named Linda (no extension). It might also be in an account subfolder e.g. Mail/pop.gmail.com. Copy the Linda mbox file into Mail/Local Folders of the current profile, then restart TB and see if the folder appears under Local Folders in the Folder Pane.

If it's an IMAP folder, right-click the account in the Folder Pane, Subscribe, Refresh, subscribe to the missing folder.