Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Lost emails and accounts after windows upgrade.

  • 1 답장
  • 1 이 문제를 만남
  • 1 보기
  • 최종 답변자: sfhowes

more options

After recent windows upgrade, Thunderbird initializes with a different look showing no accounts, does not ask for a master password. All as though it has been freshly installed and starts up from scratch or empty. I have followed a similar thread and deleted a global file as suggested with no success. However, in my case after digging around I found that Thunderbird is using C:\Users\TEMP\.................. whereas I have found all my lost accounts/folders/emails under C:\Users\"Username"\...................... There are other changes, losses I have noticed as though Windows re-initialized my user account with different settings. How can I correct the directory Thunderbird is pointing to?? Or perhaps I can replace the new Profile directory with a copy of the old one??

After recent windows upgrade, Thunderbird initializes with a different look showing no accounts, does not ask for a master password. All as though it has been freshly installed and starts up from scratch or empty. I have followed a similar thread and deleted a global file as suggested with no success. However, in my case after digging around I found that Thunderbird is using C:\Users\TEMP\.................. whereas I have found all my lost accounts/folders/emails under C:\Users\"Username"\...................... There are other changes, losses I have noticed as though Windows re-initialized my user account with different settings. How can I correct the directory Thunderbird is pointing to?? Or perhaps I can replace the new Profile directory with a copy of the old one??

모든 댓글 (1)

more options

There are several ways to recover a lost profile. First, launch TB in the empty profile, Help/Troubleshooting, about:profiles, and see if the original profile is listed and can be launched. If it's not visible, create a new profile from the button at the upper left, name it, and click Choose Folder... to select the original profile folder as the source.