Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

Learn More

Locked out

  • 2 답장
  • 1 이 문제를 만남
  • 15 보기
  • 최종 답변자: BirdOnAStick

more options

Hi a hacker got into my account and tried syncing and resetting my account password. It sent emails to me for this, didn't click on any links in the email just went straight to mozilla in my browser to reset my password. When i try it says your email was just returned and ive forgotten my password as its been a while since ive used firefox and none of my usual passwords are working.

Hi a hacker got into my account and tried syncing and resetting my account password. It sent emails to me for this, didn't click on any links in the email just went straight to mozilla in my browser to reset my password. When i try it says your email was just returned and ive forgotten my password as its been a while since ive used firefox and none of my usual passwords are working.

모든 댓글 (2)

more options

Also had to create a new account to post this

more options

Your best bet is to make another account, If you forgot the password to your hacked account you probably have no chance of getting it back.