Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Problems changing POP to IMAP

  • 2 답장
  • 1 이 문제를 만남
  • 20 보기
  • 최종 답변자: ettoreg

more options

Hello, I followed the instructions to "Switch from POP to IMAP account" but I have a some concerns about the result. After activation of the new account, only "Inbox" and "Trash" folders were created on the client. Then I followed the instructions to Subscribe all the missing folders and first time I subscribed all of them. Then I noticed that there were two "Trash" folders, but only one of them was synchronized with the server. So I unsubscribed the Trash folder that was not synchronized. Is it correct? What is this second Trash Folder? Looking at the folder structure that has just been created for the new IMAP account on the client , I noticed that all the special folders (Sent, Draft, Spam, Trash) are contained in the Inbox folder, whilst for the old POP3 account (and two additional POP3 accounts) they were at the same level of Inbox. Is this the normal expected behavior for an IMAP account? I attached a picture with the folder structures. Thank you in advance.

Hello, I followed the instructions to "Switch from POP to IMAP account" but I have a some concerns about the result. After activation of the new account, only "Inbox" and "Trash" folders were created on the client. Then I followed the instructions to Subscribe all the missing folders and first time I subscribed all of them. Then I noticed that there were two "Trash" folders, but only one of them was synchronized with the server. So I unsubscribed the Trash folder that was not synchronized. Is it correct? What is this second Trash Folder? Looking at the folder structure that has just been created for the new IMAP account on the client , I noticed that all the special folders (Sent, Draft, Spam, Trash) are contained in the Inbox folder, whilst for the old POP3 account (and two additional POP3 accounts) they were at the same level of Inbox. Is this the normal expected behavior for an IMAP account? I attached a picture with the folder structures. Thank you in advance.

선택된 해결법

Some folders of the same name will appear under the accounts and also Local Folders, and this is normal, as Local Folders has Trash and Sent folders for other types of accounts, such as feeds and newsgroups. There can sometimes be folders with didderent names but the same purpose, depending on the naming convention of the mail provider, e.g. TB may create a Trash folder while the provider calls it Deleted, or Sent vs. Sent Items. Check the folder assignments under Copies & Folders in Account Settings, and unsubscribe folders that are redundant.

문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (2)

more options

Sorry, image attached here.

more options

Hi Sfhowes, thank you very much for your reply. I will have some days off, so I will try ito check it next week. Any idea about the duplicated folders? On a different user account, in addition to "Trash", also "Sent" and "Draf" folders were duplicated and their twins had Italian names ("Bozze", "Inviati", "Cestino"). Yes I am in Italy, but the language set in Thunderbird is English and all the special folders on the server are named in English too. So, all in all, it seems quite strange to me.