Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Bookmarks disappeared, tried various suggested fixes, none worked. Unless I can repair this, I will not longer use Firefox.

  • 1 답장
  • 2 이 문제를 만남
  • 3 보기
  • 최종 답변자: FredMcD

more options

I have tried to use the restore function to get the bookmarks back, but I get the reply "unable to process the backup file." I've tried several backups, but get the same message every time. I tried to delete the "places.sqlite" file as instructed by some, but this did nothing to restore my bookmarks. I cannot open the places.sqlite file, either. It may be set for "read only," but I did nothing to set it that way. But there is no way to tell, since I cannot open the file. What I need to do is be able to restore all my bookmarks in Firefox and I need precise instructions on how to do that. As I said, the methods I listed above didn't work at all. I am using Firefox version 55.0.3 64-bit edition in windows 10. Any help would be appreciated. But if I cannot restore the bookmarks, I'm afraid this will be the end of my long relationship with Firefox, since I would have to consider it extremely unstable if this cannot be corrected.

I have tried to use the restore function to get the bookmarks back, but I get the reply "unable to process the backup file." I've tried several backups, but get the same message every time. I tried to delete the "places.sqlite" file as instructed by some, but this did nothing to restore my bookmarks. I cannot open the places.sqlite file, either. It may be set for "read only," but I did nothing to set it that way. But there is no way to tell, since I cannot open the file. What I need to do is be able to restore all my bookmarks in Firefox and I need precise instructions on how to do that. As I said, the methods I listed above didn't work at all. I am using Firefox version 55.0.3 64-bit edition in windows 10. Any help would be appreciated. But if I cannot restore the bookmarks, I'm afraid this will be the end of my long relationship with Firefox, since I would have to consider it extremely unstable if this cannot be corrected.

선택된 해결법

Note: V55 has been giving users problems. Reinstall v54.

https://support.mozilla.org/en-US/kb/install-older-version-of-firefox?cache=no Be sure to read everything here.

If you still want to downgrade, look under; I still want to downgrade. Click the Directory of other versions and languages link. Look for the directory of the version that you want. But, remember that old versions may have security issues.

You should also check out Firefox; Extended Support Release {web link} ESR Notes System Requirements

문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (1)

more options

선택된 해결법

Note: V55 has been giving users problems. Reinstall v54.

https://support.mozilla.org/en-US/kb/install-older-version-of-firefox?cache=no Be sure to read everything here.

If you still want to downgrade, look under; I still want to downgrade. Click the Directory of other versions and languages link. Look for the directory of the version that you want. But, remember that old versions may have security issues.

You should also check out Firefox; Extended Support Release {web link} ESR Notes System Requirements