Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Why when I want to empty my cashe, do I get a new window?

  • 3 답장
  • 1 이 문제를 만남
  • 7 보기
  • 최종 답변자: Karin52

more options

For some reason, when I go to empty my cache, another window opens. I then have to go to advanced and empty the cache in there. This takes an extra 2 steps. Why did you not just leave it that when I go to options, I could just empty my cache there? This happened once before when I uploaded the new version of Firefox and I did not like it, so I went back to the old version. But in that process, I lost all my bookmarks. Now it has happened again and I am not happy. How can I go back to the old way?

For some reason, when I go to empty my cache, another window opens. I then have to go to advanced and empty the cache in there. This takes an extra 2 steps. Why did you not just leave it that when I go to options, I could just empty my cache there? This happened once before when I uploaded the new version of Firefox and I did not like it, so I went back to the old version. But in that process, I lost all my bookmarks. Now it has happened again and I am not happy. How can I go back to the old way?

모든 댓글 (3)

more options

What kind of window do you get?

Is that a window and not a tab with the about:preferences page (Tools > Options)?

Can you attach a screenshot?

  • Use a compressed image type like PNG or JPG to save the screenshot
  • Make sure that you do not exceed the maximum size of 1 MB

In the current release the about:preferences page (Options/Preferences) opens in a tab and not in a standalone window like in previous releases.

You can look at the Classic Theme Restorer extension to restore the possibility to open the Options/Preferences in a standalone window.

more options

How about one step?

Empty Cache Button {web link} Cache clearing made easy. One click.

more options

Is the empty cache button safe? I have never heard of it. Why is it not more common?