Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

Learn More

이 쓰레드는 잠기고 보존되었습니다. 만약 도움이 필요하시면 새로운 질문을 올려주세요.

Where is my donation email I charged to Visa yesterday?

more options

I went on Firefox yesterday and you requested a donation at Home Page, which I charged to my Visa account for $10.00 one time.

You did not send me an email confirming this donation, and my Visa account has not been charged yet?

When does this get processed? I Feel insecure with my Visa floating around somewhere?

I went on Firefox yesterday and you requested a donation at Home Page, which I charged to my Visa account for $10.00 one time. You did not send me an email confirming this donation, and my Visa account has not been charged yet? When does this get processed? I Feel insecure with my Visa floating around somewhere?

모든 댓글 (5)

more options

What home page? That sounds like a fraud to me.

more options

The donation page Firefox uses for a home page is what I used.

How can my Firefox home page be a fraud?

I sign onto Firefox with McKafee security.

more options

HI iamenuf2,

There is actually an email that you can contact for requesting manual receipts. They may also be able to investigate what might have happened. The donate url is https://sendto.mozilla.org/page/contr.../Give-Now

and the address you will want to reach out to is donate@mozilla.com

more options

I am unable to reach the mozilla donation area.I sent a check around 1-1-15 and it has not been cashed yet.

more options

barebull99,

Please use the donate@mozilla.com email address to contact Mozilla about donations issues.