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Is it typical for firefox to send a virus warning with a phone # to call to fix the problem?

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  • 최종 답변자: CoryMH

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I got a warning on my computer screen today saying that my computer was in danger from a virus. The warning gave a phone number that I should call to give me instructions on how to eliminate the virus. I am concerned that this warning is actually a scam so I do not want to call the number provided unless I can verify that it is legitimate. Can you verify that it is, or is not, normal for firefox to warn of a virus and provide a phone number for the user to call? Thanks.

I got a warning on my computer screen today saying that my computer was in danger from a virus. The warning gave a phone number that I should call to give me instructions on how to eliminate the virus. I am concerned that this warning is actually a scam so I do not want to call the number provided unless I can verify that it is legitimate. Can you verify that it is, or is not, normal for firefox to warn of a virus and provide a phone number for the user to call? Thanks.

선택된 해결법

Hello,

It is a scam, do not contact the number. If you have the link, you can report it to the FBI Internet Crime Complaint Centre:

To block these kind of popups, consider using extensions such as Adblock Plus


To check whether you are infected malware/virus, you can try these free programs to scan for malware, which work with your existing antivirus software:

For more information, see Troubleshoot Firefox issues caused by malware.

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선택된 해결법

Hello,

It is a scam, do not contact the number. If you have the link, you can report it to the FBI Internet Crime Complaint Centre:

To block these kind of popups, consider using extensions such as Adblock Plus


To check whether you are infected malware/virus, you can try these free programs to scan for malware, which work with your existing antivirus software:

For more information, see Troubleshoot Firefox issues caused by malware.

글쓴이 CoryMH 수정일시