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After update, I am unable to use Control, Shift, Down Arrow to copy text down to the bottom of the webpage.

  • 7 replies
  • 2 have this problem
  • 11 views
  • Last reply by cor-el

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In previous versions, I was able to highlight the first 3 or 4 lines of text of 2000 lines that I wanted to copy and paste into Excel, using ctrl, shift, down arrow. When I do it now, nothing happens. I sometimes have 2000 lines that I am wanting to copy and paste in Excel, currently I have to highlight from the top left then drag down forever to highlight everything I need. I can not use Select All, because it grabs the side pages and other information that I do not want on my spreadsheet. Any assistance is greatly appreciated.

I can use shift and page down, but that can take some time also. Would like to be able to use ctrl, shift, arrow down.

In previous versions, I was able to highlight the first 3 or 4 lines of text of 2000 lines that I wanted to copy and paste into Excel, using ctrl, shift, down arrow. When I do it now, nothing happens. I sometimes have 2000 lines that I am wanting to copy and paste in Excel, currently I have to highlight from the top left then drag down forever to highlight everything I need. I can not use Select All, because it grabs the side pages and other information that I do not want on my spreadsheet. Any assistance is greatly appreciated. I can use shift and page down, but that can take some time also. Would like to be able to use ctrl, shift, arrow down.

Chosen solution

I started in Safe Mode, and disabled the Add-Ons, and it worked. So I need to go through my add-ons. Thank you, this was very helpful.

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All Replies (7)

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Does Shift+Ctrl+End work?

That should work unless you have a bar at the right side or code in the DOM.

Ctrl+Down doesn't have any effect AFAICS, so you may not remembering this correctly.

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No I am sorry, I should have included that. Ctrl, Shift, End does not work either.

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You may have switched on caret browsing.

You can press press F7 (on Mac: fn + F7) to toggle caret browsing on/off.

  • Tools > Options > Advanced : General: Accessibility: [ ] "Always use the cursor keys to navigate within pages"

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I have tried each combination, but no such luck.

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Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).


Try to disable hardware acceleration in Firefox.

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Chosen Solution

I started in Safe Mode, and disabled the Add-Ons, and it worked. So I need to go through my add-ons. Thank you, this was very helpful.