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After updating Firefox on my MacBook Air (OSX 10.6.8), it has ceased to work. I open it, but it never gets beyond the Connecting... message.

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  • Last reply by rbillings

franverdi
franverdi
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I have always used Firefox on my MacBook Air. But since updating to the latest version of Firefox (7.0.1), it freezes as soon as I open it - there is a constantly running "Connecting..." message, and the little circle turns continuously, and there is a blank page. Eventually, I get an error message saying "Connection Timed Out" - and it does not matter which website I try to contact. All my other browsers (Safari, Chrome" work fine

I have always used Firefox on my MacBook Air. But since updating to the latest version of Firefox (7.0.1), it freezes as soon as I open it - there is a constantly running "Connecting..." message, and the little circle turns continuously, and there is a blank page. Eventually, I get an error message saying "Connection Timed Out" - and it does not matter which website I try to contact. All my other browsers (Safari, Chrome" work fine

All Replies (1)

rbillings
rbillings
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Hi franverdi-

It sounds like you've run into issues from the upgrade. I've found a Support article that helps with issues of not being able to connect after an upgrade:

Fix problems connecting to websites after updating Firefox

I hope that helps!